Manager, Strategy and Operations

At Bristol Myers Squibb our employees often ask Who are you working fora question that fuels collaboration accountability and urgency in our work. Our purpose-driven culture inspires us to discover develop and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work opportunities for growth and a supportive environment that values inclusion wellbeing flexibility and comprehensive benefits. This is work that transforms the lives of patients and the careers of those who do it.

Function Summary

Data & Quantitative Sciences (DQS) is a global organization within Bristol Myers Squibb focused on advancing drug development through data analytics statistics and quantitative sciences. DQS partners across Research & Development to accelerate decision-making drive operational excellence and enable the delivery of innovative medicines to patients worldwide.

The DQS Strategy & Operations team serves as the operational backbone of the organization enabling effective governance execution communications workforce engagement and business operations. The team partners closely with the DQS Leadership Team (LT) Human Resources Finance Procurement Compliance and business stakeholders to ensure organizational priorities are executed efficiently and consistently.

Position Summary

The Strategy and Operations Manager plays a critical role in enabling the success of the DQS operating model by driving governance operational excellence leadership communications engagement programs and overall business operations. A member of the DQS Strategy & Operations team this individual serves as a trusted partner to the DQS Leadership Team ensuring organizational priorities are translated into action and executed with discipline.

The successful candidate is highly organized proactive and execution-focused capable of managing multiple priorities in a fast-paced global environment. This role requires strong project management communication stakeholder engagement and operational skills to support a complex matrixed organization. The Leadership Operations Manager identifies risks drives accountability proactively solves problems and continuously improves operational processes that support the overall effectiveness of the DQS organization.

Key Responsibilities

Leadership Governance & Operating Rhythm

• Own the DQS Leadership Teams governance cadence agenda planning and meeting logistics.

• Track leadership action items and commitments to ensure accountability and follow-through.

• Build and maintain leadership dashboards scorecards and the annual operating calendar.

• Surface execution risks and interdependencies and drive visibility into organizational priorities.

Communications & Engagement Programs

• Lead planning and execution of DQS Town Hall DQS Week and other leadership forums and events.

• Organize leadership offsites strategy sessions and summits.

• Manage executive communication calendars and ensure consistent organizational messaging.

• Develop executive presentations and organizational storytelling materials.

Talent & Culture Activation

• Coordinate leadership visits to key global sites

• Partner with HR on the annual talent and calendar and high-potential talent programs.

• Drive enterprise survey action planning and track progress against commitments.

• Support onboarding assimilation and cross-functional networking and culture-building initiatives.

Operational Excellence & Quality

• Coordinate KPI reviews and maintain operational health metrics and performance indicators.

• Track quality audit inspection and compliance action items and support organizational readiness.

Business Operations & Infrastructure

• Manage contracts purchase orders invoicing and accrual tracking in partnership with Finance Procurement and Legal.

• Monitor operational expenditures and support budget governance.

• Own SharePoint administration including permissions access requests and content governance.

• Coordinate updates to operational templates tools and repositories and support process automation.

Qualifications & Experience

Required Qualifications

• Bachelors degree in Business Administration Life Sciences Project Management Operations Communications or a related field.

• 5 years of experience in business operations strategy and operations program management organizational effectiveness or a related discipline.

• Experience supporting senior leaders and working within complex matrixed organizations.

• Demonstrated success managing multiple projects and priorities simultaneously.

• Strong proficiency in Microsoft 365 applications including PowerPoint Excel Word SharePoint Teams and Copilot-enabled productivity tools.

• Exceptional organizational communication and stakeholder management skills.

Preferred Qualifications

• Experience within the pharmaceutical biotechnology healthcare or life sciences industry.

• Experience supporting leadership teams governance processes and executive communications.

• Familiarity with procurement financial operations contracts and invoicing processes.

• Experience administering SharePoint sites and collaboration platforms.

• Experience with reporting dashboards metrics and business performance tracking.

• Knowledge of quality compliance audit or inspection-related processes.

• Experience with queries reporting and/or dashboard features of document or data repositories e.g. Veeva a plus.

• Experience with SAP/Ariba for invoicing and contracts preferred.

• Familiarity with the principles of GCP or similar guidance documents and ability to proactively ensure compliance a plus.

Leadership Competencies

• Strategic Partner: Build trusted relationships with leaders and stakeholders while translating strategic priorities into operational execution.

• Effective Communicator: Demonstrate exceptional written and verbal communication skills tailoring messaging to executive and employee audiences.

• Operational Excellence Mindset: Continuously seek opportunities to simplify standardize automate and improve organizational processes.

• Critical Thinker: Identify risks analyze complex situations develop solutions and drive informed decision-making.

• Action-Oriented: Take ownership of commitments drive accountability and consistently deliver high-quality results with urgency.

• Collaborative Influencer: Work effectively across functions to align stakeholders and achieve shared objectives.

We hire for skills and capabilities not just credentials if this role excites you but doesnt perfectly match your resume we encourage you to apply anyway.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job such as required skills where the job is performed the employees work schedule job-related knowledge and experience. Final individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits please visit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical pharmacy dental and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account BMS Living Life Better and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan short- and long-term disability life insurance accident insurance supplemental health insurance business travel protection personal liability protection identity theft benefit legal support and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited with manager approval 11 paid national holidays (not applicable to employees in Phoenix AZ Puerto Rico or Rayzebio employees)

• Phoenix AZ Puerto Rico and Rayzebio Exempt Non-Exempt Hourly Employees: 160 hours annual paid vacation for new hires with manager approval 11 national holidays and 3 optional holidays

Based on eligibility* additional time off for employees may include unlimited paid sick time up to 2 paid volunteer days per year summer hours flexibility leaves of absence for medical personal parental caregiver bereavement and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours depending on the nature of their work and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors leased workers and other service providers are not eligible to participate in the program.

How We Work

Where you work matters because collaboration innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential site-by-design field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process reasonable workplaceaccommodations/adjustmentsand ongoing support in their roles. Applicants can request a reasonable workplaceaccommodation/adjustmentprior to accepting a job offer. If you require reasonableaccommodations/adjustmentsin completing this application or in any part of the recruitment process direct your inquiries to. Visit access our complete Equal Employment Opportunity statement.

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