Manager, Strategic Partnerships

Benefits of Being a Lindenwood Employee:

• Upon hire employer-paid tuition benefits for bachelors (employee spouse and dependent) and masters degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical dental vision life insurance disability insurance and retirement options.
• Paid holidays: MLK Jr. day Good Friday Memorial Day Juneteenth Independence Day Labor Day Thanksgiving break (Wednesday Friday) and winter break (Dec. 23 Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy.

Job Title: Manager Strategic Partnerships

Division: Enrollment and Marketing

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Director Adult and Online Enrollment

Positions Supervised: N/A

The manager of strategic partnerships assists with developing new industry partners and maintaining current partners with a focus on building and maintaining long-term multi-faceted relationships that contribute to Lindenwood Universitys growth strategy. This position is responsible for marketing and procuring strategic partnerships in collaboration with the director of strategic partnerships and the University leadership team. Additionally this position serves as a liaison for a variety of University partners.

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Fills the new student recruitment funnel through active generation of highly qualified leads with a focus on supporting division enrollment objectives
• Contributes annually to the signing of new gold community college K-12 cohort and unique partnerships to achieve targeted levels of partnership growth
• Organizes activities and tracks outcomes to measure results of engagement events
• Collaborates with University leadership to screen enrollment potential through the exploration of partnership opportunities
• Collaborates with University leadership as well as internal and external stakeholders on the procurement of partnership agreements that support University enrollment growth
• Assesses the needs of strategic partners and provides creative solutions that develop win-win solutions supporting the Universitys strategic plan and the divisions goals
• Establishes promotes and attends in-person and virtual events to promote Lindenwood University programs
• Stays current on various industry trends and processes involving partners; maintains awareness of University academic programs and degrees
• Collaborates with all strategic partners on a frequent basis to established mutual engagement activities that promote student enrollment growth and add value to the partnership relationship
• Ensures that each partners utilization of resources is efficient; fosters proactive engagement with new and existing partners through continuous curiosity of process feedback and openness to new ideas
• Establishes and maintains relationships with partners to create a competitive advantage for promotion and utilization of education benefits through degree-seeking product deliveries
• Collaborates with departments across campus on process and workflow ensuring a high-quality experience for all partners students and stakeholders
• Submits all purchase requisitions and expense reports through proper channels

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models supports and holds others accountable to the Universitys values
• Supports the division attributes and team culture of Enrollment and Marketing
• Designs and creates flyers and other marketing materials via Canva or other platforms as needed to promote partnerships events and other business-to-business engagement
• Leverages Microsoft Teams and other video conferencing technology to support the engagement of students partners and colleagues
• Complies with all federal state local and institutional policies and procedures

Communication Teamwork and Collaboration

• Collaborates with director of strategic partnerships on goals and strategic planning
• Promotes Lindenwood University by serving as a partnership liaison for students staff faculty adjuncts and leadership
• Collaborates with appropriate departments regarding partnership management and student services operations to ensure alignment with the Universitys core values
• Obtains necessary approvals and follows best practices when starting new partnerships
• Works with the web strategy and development manager to ensure partner webpages remain accurate and up-to-date
• Shares information regularly with partners and students relating to term admissions enrollment programs and other procedures

Job may require other duties as assigned.

Required Qualifications An equivalent combination of education training and experience will be considered. Additional requirements may be designated by position.

• Bachelors degree
• Minimum of 3-5 years experience in business development sales account management or strategic partnerships
• Masters degree preferred

Knowledge Skills and Abilities May be representative but not all inclusive of the knowledge skills and abilities necessary to perform this job competently.

• Experience with Customer Relationship Management (CRM) systems Student Information System (SIS) platforms and Canva
• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Excellent written and verbal communication skills
• Ability to establish and maintain effective relationships with faculty staff colleagues and students
• Ability to organize and prioritize work including the ability to multi-task
• Strong professional integrity and ability to maintain strict confidentiality
• Knowledge of general office technology particularly Microsoft Office Suite
• Experience in business development sales account management and/or strategic partnerships

Work Environment Environmental or atmospheric conditions commonly associated with the performance of this jobs functions. Please click here to view Lindenwood Universitys flexible work designation descriptions.

• General office setting
• Valid drivers license and/or reliable transportation
• Frequent travel
• May require evening and/or weekend work
• Considerable phone and computer time utilizing a Virtual Private Network (VPN) and Customer Relationship Manager (CRM) system
• Designated quiet distraction-free workspace with reliable high-speed internet and camera for video calls
• Standard flex (hyrbid)

Physical Abilities The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Adequately mobile to attend on- and off-campus events
• Ability to lift/carry items commonly found in an office setting including but not limited to documents laptops keyboards etc.
• Ability to use repetitive wrist hand and finger movements to type regularly
• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal state and local laws and provides equal employment opportunities and access to educational programs without regard to race color religion gender age sexual orientation gender identity national origin veteran status disability or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.