Manager, SQS

Required Qualifications and Experience

• University degree or equivalent in a related field or applicable discipline or an equivalent combination of relevant education and experience.
• Typically 10 or more years of relevant experience including supervisory project management and/or technical experience.
• Demonstrated experience leading supplier quality surveillance source inspection supplier quality manufacturing quality fabrication quality or related project quality activities.
• Experience managing or directing professional personnel contractors and/or third-party service providers across multiple assignments.
• In-depth knowledge of supplier quality surveillance principles criticality-based inspection planning inspection coordination quality management systems manufacturing and fabrication processes and supplier quality documentation.
• Ability to interpret purchase orders contracts engineering specifications drawings data sheets codes standards inspection and test plans quality plans and regulatory requirements
• Experience managing complex supplier quality risks non-conformances corrective actions supplier performance concerns and project escalations.
• Strong business acumen advanced problem-solving ability and sound judgment when making tactical decisions in complex situations.
• Demonstrated ability to prepare and present clear proposals plans and reports and to persuade influence and resolve conflict.
• Advanced proficiency with relevant business systems processes reporting tools and Microsoft Office applications.
• Ability and willingness to travel to supplier facilities project offices and project sites as required.

Preferred Qualifications

• Professional or technical credentials in quality management auditing engineering procurement welding nondestructive examination coatings electrical mechanical or another relevant discipline.
• Experience in EPC or EPCM project environments and in sectors such as energy chemicals mining infrastructure or industrial manufacturing.
• Experience developing or improving supplier quality systems processes tools competency frameworks metrics and service provider arrangements.
• Experience supporting U.S. projects with applicable contractual regulatory code and client-specific supplier quality requirements.
• Experience working with international suppliers remote teams and global inspection agencies.

Leadership Expectations

• Sets clear priorities and creates practical implementation plans from broad functional objectives.
• Provides visible leadership timely direction and constructive coaching to the SQS team.
• Maintains consistent standards while adapting resources and surveillance strategies to project risk and business needs.
• Communicates risks decisions and expectations clearly and professionally across technical and management audiences.
• Builds trust through sound judgment accountability collaboration and reliable delivery.
  

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So our focus is on a values-inspired culture that unlocks brilliance through belonging connection and innovation. Were building a diverse inclusive and respectful workplace. Creating a space where everyone feels they belong can be themselves and are heard.

And were not just talking about it; were doing it. Were reskilling our people leveraging transferable skills and supporting the transition of our workforce to become experts in todays low carbon energy infrastructure and technology. Whatever your ambition theres a path for you here.

And theres no barrier to your potential career success. Join us to broaden your horizons explore diverse opportunities and be part of delivering sustainable change.

About us

Worley is a global company of energy chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting engineering procurement and construction across the project lifecycle with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery we support customers in navigating complexity as they meet todays needs and transition to more sustainable solutions.

Position Overview

The Manager Supplier Quality Surveillance (SQS) provides supplier quality surveillance support to projects and manages a team of SQS Coordinators. The team will typically include 5 to 20 coordinators and may include employees contractors or personnel provided by an external service provider. The role facilitates effective implementation of the SQS program in accordance with corporate location and project requirements and applicable global service provider agreements. The Manager ensures that product and service verification and surveillance programs are established in a manner consistent with equipment criticality contractual obligations and regulatory requirements. The position develops strong working relationships with corporate location and project management teams and translates strategic direction into practical plans and implementation activities.

Principal Accountabilities

Health Safety and Environment

• Demonstrate leadership behaviors consistent with duty of care obligations to employees contractors suppliers clients and the community.
• Promote safe planning and execution of supplier visits inspections factory acceptance tests and related travel activities.
• Ensure SQS personnel understand and comply with applicable HSE site access regulatory contractual and supplier facility requirements.

SQS Program Leadership

• Lead the effective implementation of supplier quality surveillance programs across assigned locations and projects.
• Ensure surveillance strategies inspection levels and verification activities are aligned with equipment criticality assessments and contractual and regulatory obligations.
• Provide direction for consistent use of the applicable Worley Management and Knowledge System requirements procedures templates systems and tools.
• Translate functional and business priorities into tactical SQS plans resource strategies and implementation activities.
• Monitor program effectiveness and initiate corrective or improvement actions where performance compliance or project delivery risks are identified.

Team Leadership and Competency

• Manage and direct the work of SQS Coordinators directly or through supervisors and professionals leading others.
• Establish work priorities allocate resources monitor workloads and provide day-to-day leadership across multiple projects or locations.
• Ensure SQS Coordination personnel possess the prerequisite technical competencies for the scope of supply they are assigned to verify.
• Ensure personnel are suitably trained to access and apply the applicable aspects of the Worley Management and Knowledge System.
• Support recruitment onboarding performance development coaching succession planning and knowledge transfer within the SQS team.
• Resolve resource performance and work-priority conflicts in consultation with appropriate project and functional leadership.
  
  Project and Procurement Support
  
• Provide SQS leadership and technical support during project planning contracting procurement fabrication delivery and closeout phases.
• Guide project teams in establishing supplier quality requirements surveillance plans inspection strategies reporting expectations and service provider arrangements.
• Oversee SQS input to criticality assessments requests for quotation technical and commercial evaluations purchase orders kick-off meetings inspection and test planning and supplier performance reviews.
• Confirm that qualified inspection resources are selected and assigned based on location technical discipline scope complexity and required competency.
• Provide management oversight for complex supplier quality issues non-conformances corrective actions concessions release decisions and escalations.

Service Provider and Supplier Management

• Manage working relationships with inspection agencies external service providers suppliers and contractors supporting SQS delivery.
• Ensure service provider agreements are implemented effectively and that performance quality responsiveness cost and reporting expectations are monitored.
• Review supplier and service provider trends recurring issues and lessons learned and coordinate appropriate improvement actions.
• Support supplier capability assessments and performance evaluations in collaboration with Supply Chain Engineering Project Quality and project management.

Business Management Systems and Reporting

• Plan and monitor SQS staffing utilization inspection demand forecasts budgets and service provider expenditures for assigned operations.
• Provide accurate SQS status risk performance resource and cost information to project and functional leadership.
• Apply advanced knowledge of SQS systems processes and tools to assist users troubleshoot issues and support improvements or development of new solutions.
• Ensure SQS records metrics inspection reports non-conformance information and closeout documentation are complete controlled and retained in accordance with project and company requirements.
• Make independent decisions and set priorities in complex situations while ensuring decisions remain consistent with policy professional standards and business objectives.
  
  Stakeholder Engagement and Continuous Improvement
  
• Build effective relationships with corporate regional location and project management teams as well as clients suppliers and service providers.
• Prepare and present proposals plans reports recommendations and performance updates to staff and management.
• Persuade and influence stakeholders recognize and resolve conflict and facilitate timely decisions on supplier quality matters.
• Identify opportunities to improve SQS governance work processes systems tools competency reporting and service delivery.
• Promote knowledge sharing lessons learned consistent work practices and collaboration across the wider Supply Chain and Quality community.