Manager Services Sourcing

Freshworks is looking for an experienced and driven Manager Services Sourcing to lead a team of sourcing category managers within our transforming procurement this role you will combine strong leadership skills with hands-on sourcing expertise. You will be responsible for overseeing a team of sourcing experts while also contributing individually to the execution of critical sourcing projects. The ideal candidate is a highly organized individual with a proven track record in procurement excellent communication skills and a passion for developing talent. This is a working manager role so being able to negotiate and execute purchasing deals will be required.

Responsibilities:

Leadership & Team Management:

• Supervise and mentor a team of sourcing professionals providing guidance support and performance feedback
• Foster a collaborative and high-performing team environment promoting teamwork and knowledge sharing
• Delegate tasks effectively monitor progress and ensure team members meet performance expectations (Individual Contribution Goals and SLAs)
• Identify training and development needs for team members and facilitate their professional growth
• Contribute to the recruitment and onboarding of new team members.
• Understand internal procurement processes to provide guidance to team and stakeholders.
• Partner and collaborate with stakeholder leadership

Sourcing Execution:

• Execute sourcing projects using category-level strategies and established processes
• Support the creation review and negotiation of contracts ensuring favorable terms and conditions
• Negotiate with suppliers on pricing service level agreements and other key commercial and legal terms to maximize savings and achieve defined goals
• Conduct risk assessments to identify and mitigate potential supplier-related risks
• Execute competitive bids to identify the best-value suppliers
• Manage supplier relationships while measuring supplier actual performance against negotiated SLAs and quality metrics.
• Deep understanding of sourcing and supplier management.
   

Required Skills:

• Sourcing and Procurement - ability to identify evaluate and acquire goods or services from external sources in a cost-effective and efficient manner involving understanding market trends supplier performance supply chain management negotiation tactics contracts and quality assurance
• Contract Management - ability to efficiently manage contractual agreements with suppliers to maximize performance and minimize risk involving understanding the terms and conditions of contracts legal implications risk management techniques and managing contract creation execution and analysis 
• Leadership: Demonstrated ability to lead motivate and develop a team of procurement professionals
• Relationship Building - ability to establish and nurture strong connections with stakeholders by understanding interpersonal dynamics effective communication strategies empathy and the ability to manage conflicts or disagreements
• Supplier Relationship Management - ability to develop and manage partnerships with vendors that supply goods materials and services while understanding procurement strategies supplier performance monitoring and risk management
• Sourcing Strategies - the implementation of methods to manage procurement processes effectively involves understanding the supply market/market analysis cost modeling/assessing total cost of ownership performance monitoring risk management and negotiation tactics
• Results-Oriented - ability to focus on the desired outcome of a project or task while  setting clear goals and prioritizing tasks to achieve the desired outcome and consistently 

Qualifications :

Requirements:

• Bachelors degree in Supply Chain Management Business Administration or a related field
• 7 years of experience in procurement or sourcing
• Proven track record of successfully managing and developing a team.
• Proficiency in procurement systems and tools
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills

Additional Information :

Were committed to building a workplace that reflects the diverse world we serve. At Freshworks youll find inclusive teams flexible thinking and opportunities to grow your career - while making work better for millions. 

If this sounds like a journey you want to be part of wed love to meet you. Lets building something refreshing together. 

The annual base salary range for this position is $145000 - $180000 Base Salary. 

Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. Bonus/equity may be available.

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time