Manager, Scholarships and Awards

Wayne State University is searching for an experienced Manager Scholarships and Awards at its Detroit campus location.

Wayne State is a premier public urban research university located in the heart of Detroit Michigan where students from all backgrounds are offered a rich high-quality education. Our deep-rooted commitment to excellence collaboration integrity diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

JobPurpose
As a member of the management team the Manager of Scholarships andAwards will develop monitor and report on fund balance and expenditures forvarious institutionally funded and private scholarship programs. Responsiblefor coordinated effort and collaboration across multiple units within the officeand campus community.

Oversee and manage ScholarshipAward Management System (SAMS) as well as support colleges and departments withdepartmental award administration. Assists the Associate Director and in facilitating the development budgeting andinformation-sharing regarding University scholarships. Serves as the Universitys initial contactfor matters concerning scholarships. Work activitiesdemand exceptional quality service to students departments local state andfederal agencies as well as ensuring program requirements are met.

EssentialFunctions
(Essentialfunctions are the primary duties/major job responsibilities that an employeemust be able to perform with or without reasonable accommodation. Theessential functions are listed in order of importance.)

• Demonstrate administrative capability as a financial aid administrator by ensuring practices policies and procedures are in compliance with Federal State and institutional requirements. Must maintain a thorough working knowledge of financial aid rules and regulations.
• Assist with the development of financial aid awarding plans policies and communications to keep WSU competitive in recruitment and retention of students.
• Develop detailed statistical analyses and reports outlining fiscal and operational activities; Provide time sensitive data to Associate Director and Senior Director.
• Monitor and forecast fund balances; monitor and respond to student eligibility compliance requirements for various award programs. Maintain thorough and accurate records and reports to ensure proper change protocols are maintained and practices meet compliance requirements.
• Assist with training employees as needed to access the university scholarship platform for scholarship selection. Participates in developing software and programs to support and enhance the administration of various scholarship programs.
• Supervise professional staff.
• Serve as a functional or project leader for various department or division initiatives; Participate in internal/external audit reviews. Provide written responses and updates to policy changes. Update and reconcile student accounts to reflect eligible award amounts. Must demonstrate working knowledge of federal financial aid awarding rules.
• Perform internal review and audit of work completed. Represent the department head at various meetings.
• Performother related duties as assigned.

Education Bachelors degree

• Bachelors degree from anaccredited college or university or an equivalent combination of educationand/or experience.

Experience Intermediate (3 to 4 years job-related experience)

• Demonstrated workingexperience in higher education Successful candidate for this position shouldreflect the successful performance in a large highly complex and fast pacedenvironment.

KnowledgeSkills and Abilities

• COMMUNICATION SKILLS: Interpersonal skillsresolving conflicts promoting cooperation administering contracts andproviding outstanding customer service. Ability to create written reports anddeliver oral presentations.
• TECHNICAL KNOWLEDGE: Ability to serve as anadministrator for scholarship website and online web portals.
• INTERPERSONAL SKILLS: Effective interpersonal andcustomer service skills. Ability to handle pressure situations. Ability toexercise professional judgment when financial aid program guidelines do notseem to adequately address a specific situation is also essential
• SUPERVISORY SKILLS: Ability to delegate work setclear direction and manage workflow. Skill and experience in mentoring andcoaching of personnel. Ability to train develop assess and offer feedback tostaff members. Skill in development of teamwork among staff members.
• ANALYTICAL SKILLS: Ability to compare contrast andquality check work with a keen attention to detail. Strong analytical skillsincluding critical thinking and problem-solving skills. Must be able to forecast resource needs andproject processing deliverables.
• COMPUTER SKILLS: Proficient in the use of Banner andMicrosoft Office tools including Excel. Project Management/SMARTSHEETSSalesforce or other CRM systems. Statisticalanalysis including SPSS. Cognos report writer.

H92 - VP Student Affairs

H9247 - Student Financial Aid (H9247)

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum: TBD
• Salary hire maximum: TBD

Office environment

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

University policy requires certain persons who are offered employment to undergo a background check including a criminal history check before starting work. If you are offered employment the university will inform you if a background check is required.

Required Experience:

Manager