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Manager, Project Management Office
Job Location:
Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
20 August 2026 (9 hours ago)
Posted:
Application Deadline:
17 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The Manager Project Management Office is responsible for coordinating with STEP customers engineers solution architects and sales teams to design and execute programs and projects for our customers. The PMO Manager is responsible for supervising project management staff offering guidance on PMO processes and policies and administering everyday activities.
The PMO Manager is accountable for managing IT Service Delivery projects and ensuring they get completed within budget and time. This role is responsible for confirming that everyone on the team complies with STEP standards during the execution and development of each project.
What Success Looks Like
- Be a team player at all times raising awareness of risks while supporting the teams design implementation and support of our solutions. Willing to jump in and assist with any work efforts or responsibilities as needed.
- Develop and maintain effective relationships with management customers partners and team members.
- Maintain knowledge of trends developments and best practices in the Project Management profession; apply this knowledge to recommend and implement process and policy changes.
Core Duties and Responsibilities
- Thought leadership for the PMO functions including process procedures and policies related to project execution.
- Responsible for coordinating with sales engineering and finance leaders to scope develop prioritize and define projects.
- Responsible for assigning team members to projects prioritizing duties and setting deadlines.
- Resource allocation risks project budgets and coordinating AP/AR process.
- Ensure that team members carry out their duties effectively while complying with the STEP CG standards.
- Inspire lead and manage the project management team.
- Actively engage in 3rd Party administration selection & vetting of vendors contract standardization usage etc.
- Improve existing and draft new project management office processes and policies including and contributing requirements for our IT systems.
- Evaluate projects continually to ensure they meet STEP and regulatory standards and adhere to meeting deadlines and budgets.
- Manage customer projects directly depending on demand and availability of resources.
- Perform other related duties as necessary or assigned.
Ideal Candidates Qualifications and Experience
- Bachelors degree in administration business or related field.
- PMP or Project Management Professional Certification not required but strongly preferred.
- Must have at least five years of experience in the IT industry in a project manager capacity.
- Experience in a supervisory role desired.
- Practical experience with Service Now Strategic Portfolio Manager (SPM).
- Possess outstanding leadership abilities and be well-versed in communicating and writing skills. Attention to detail is critical.
- Strong technical and organizational abilities around the area of IT Services.
- Possess multi-tasking and interpersonal abilities.
- Proactive and independent with the ability to take initiative.
- Ability to manage a highly remote team environment.
- Ability to manage confidential information.
About STEP
At STEP our mission is simple: to explore whats possible helping our customers use technology to solve business problems and achieve measurable outcomes. We are an award-winning IT services provider recognized for innovation integrity and a people-first approach.
We plan and deliver next-generation networking security and cloud solutions for customers across education healthcare enterprise and public sectors. We lead with empathy operate with excellence and never stop learning. When you join STEP youll be part of a team that is passionate empowered and committed to our customers to each other and to our shared vision of being the most trusted and innovative IT solution provider in the markets we serve.
This is a remote work from home position that may require travel based on business needs. Ideal candidates are located in or near the Greater Cincinnati and Northern Kentucky areas.
STEP is proud to be a recipient of the Greater Cincinnati and Northern Kentucky Top Workplaces Award for a fourth consecutive year! Learn more about STEP and read the press release HERE.
STEP CG is an equal opportunity employer.
Required Experience:
Manager
About Company
Put a leading IT solution provider in your corner by partnering with STEP CG. Our mission is all about doing what’s right and sharing in our clients’ successes.
