Manager, Programs Communications & Impact Boston,MA
Boston, MA - USA
Job Summary
The Boston Foundation is an Equal Opportunity Employer. We encourage applications from people with diverse backgrounds and experience.
Job Description
Title: Manager Programs Communications & Impact
Department: Programs
Reports to: Vice President and Chief Program Officer Programs
FLSA Classification: Exempt FTE: 1
Supervises: None
Hybrid Schedule(subject to change): 3 days per week in office typically Tuesday Wednesday and Thursday. The remaining 2 days may be worked remotely.
Position Budgeted: $77000.00 to $85000.00
Position Summary:
The Manager Programs Communications & Impact serves as the embedded communications partner within the Programs department helping translate the Foundations work into compelling stories and audience-centered communications that advance understanding of its programmatic priorities and community impact. This role develops clear compelling narratives that help nonprofit partners civic leaders policymakers donors community stakeholders and other audiences understand the Foundations strategic priorities partnerships and impact.
As part of the Foundations cross-functional editorial model the Manager contributes to a shared pipeline of stories and communications while helping ensure consistency cohesion and quality across channels. The role also serves as a bridge between Programs and Marketing & Communications bringing community perspectives into organizational storytelling.
This is a hands-on content creation role responsible for developing high-quality stories case studies presentations and communications materials that translate complex community issues investments partnerships outcomes and insights into accessible and actionable content.
Essential Functions:
Storytelling & Narrative Development (Primary Responsibility)
- Develop clear compelling audience-centered narratives that communicate community impact strategic priorities and programmatic work;
- Write and produce impact stories case studies program narratives leadership materials and strategic communications content;
- Translate complex programmatic policy research and community issues into accessible language for diverse audiences;
- Surface stories that illustrate community impact partnerships lessons learned and opportunities for future action; and
- Help articulate how the Foundations investments contribute to meaningful outcomes and progress.
- Develop targeted messaging with a focus on:
- Nonprofit partners
- Civic and community leaders
- Policymakers
- Donors and philanthropic partners
- Create tailored materials for additional audiences over time including media researchers and community stakeholders;
- Adjust tone structure and messaging to meet the needs of each audience while maintaining consistency; and
- Ensure communications advance audience understanding and engagement with the Foundations priorities and impact.
- Develop practical usable materials that support engagement learning and understanding of TBFs work creating material such as:
- Issue briefs
- Presentations
- Program summaries
- Talking points
- Stakeholder communications
- Impact stories and case studies that:
- Translate research evaluation findings and community insights into accessible content
- Ensure materials are clear actionable and aligned with organizational priorities
- Partner closely with Program staff initiative leaders Equity Fund teams and senior staff to identify stories insights and communications opportunities;
- Work collaboratively with Philanthropy Marketing & Communications Public Affairs and Boston Indicators to ensure stories reflect the full scope of the Foundations work;
- Help teams improve how stories materials and insights are communicated and used;
- Participate in internal and external conversations to identify storytelling opportunities in real time;
- Support presentations convenings and communications efforts related to strategic initiatives and program priorities;
- Collaborates with internal working groups and cross-functional teams across the Foundation;
- Equity Funds Integration including:
- Work closely with Equity Fund teams to surface and develop compelling stories results and community impact narratives
- Translate fund strategies partnerships and outcomes into clear audience-relevant communications
- Strengthen how Equity Fund work is reflected within the Foundations broader storytelling and impact communications
- Identify opportunities to connect Equity Fund stories to fundraising public engagement and civic leadership efforts
- Serve as a central coordinator and content creator for storytelling and communications development within the Programs department;
- Prioritize requests based on strategic priorities audience needs and organizational goals;
- Manage inputs from multiple stakeholders and move work from idea to completion; and
- Ensure focus on high-impact opportunities and avoid dilution across lower-priority tasks.
- Play an active role in the Foundations editorial model contributing to a shared pipeline led by the Editor in Chief;
- Adhere to shared standards voice and messaging across communications channels; and
- Help drive greater consistency cohesion and clarity in how the Foundation communicates across teams and platforms.
- Serve as an advocate for nonprofit partners community stakeholders civic leaders grantees and other priority audiences within organizational planning and communications efforts;
- Bring audience perspectives questions needs and feedback into cross-functional discussions and content development;
- Capture and synthesize insights from nonprofit partners community leaders grantees and other stakeholders;
- Identify gaps in messaging materials and audience understanding based on real-world engagement;
- Help colleagues understand how messages stories and materials will be received by key audiences; and
- Help ensure Programs and Communications remain tightly aligned and responsive to emerging needs and opportunities.
Other Duties and Responsibilities
- Individuals assigned to this position may perform other duties as assigned.
Qualifications
Preparation Knowledge Previous Experience:
- 58 years of experience in communications content development public affairs journalism nonprofit communications community engagement or related fields.
- Exceptional writing and editing skills with the ability to simplify complex issues and ideas;
- Experience creating content for multiple audiences and channels;
- Experience translating research policy community or programmatic work into audience-centered communications;
- Strong understanding of storytelling content strategy and audience engagement;
- Ability to manage multiple stakeholders and projects simultaneously;
- Strong judgment in prioritizing work and managing competing demands;
- Highly collaborative with the ability to operate consultatively across teams; and
- Experience in philanthropy nonprofit organizations public policy community development research or related sectors preferred.
- Ability to work for long periods of time at a workstation;
- Ability to use a computer monitor and keyboard for long periods of time; and
- Ability to work onsite and remotely as required.
- Reports to: Vice President and Chief Program Officer Programs
- Works in close partnership with: Editorial Team (Editor in Chief) Marketing & Communications Philanthropy Public Affairs and Boston Indicators
- Embedded within the Programs team with a primary focus on impact communications audience engagement and strategic priorities
- Contributes to a shared editorial model that supports organizational priorities and audience needs
The content is intended to describe the general nature and level of work being performed by persons assigned to this job. It is not intended to constitute an exhaustive list of all responsibilities and duties required.
External and internal applicants as well as position incumbents who are or become disabled as defined under the Americans with Disabilities Act or applicable state law must be able to perform the essential functions of the job (including those listed above) either with or without reasonable accommodation. Reasonable accommodation if any will be determined by management in consultation with the employee on a case-by-case basis.
This job description is intended to be general and may be revised from time to time. At managements discretion the employee may be assigned different or additional duties from time to time.
Revised 7/27/2026
Required Experience:
Manager
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