Manager, Powertrain Field Quality

About Lucid

At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.

We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.

Manager Field Quality - Powertrain

Engineering Full-Time Onsite

About Lucid

At Lucid we are creating an electric future without compromise. That means refusing to choose between performance and sustainability design and engineering ambition and integrity. We build world-class vehicles by pushing performance efficiency and design beyond industry limits setting new standards with vehicles like Lucid Air and Lucid Gravity.

The people here engineers designers operators and builders came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work theyre proud of. We trust you to take ownership push beyond what is expected and help write the playbook for what comes next.

By refusing to settle you help shape the future of electric mobility and prove whats possible when craft and ambition refuse to compromise each other.

The Role

We are seeking a highly technical hands-on Manager Field Quality - Powertrain (PWT) to lead the identification investigation prioritization and resolution of powertrain concerns in the field. This leader will manage the Powertrain Field Quality team and serve as the bridge between customer and service feedback real-world vehicle data and sustainable engineering action.

The role is accountable for driving timely containment rigorous root cause analysis corrective action validation and closed-loop learning across Engineering Manufacturing Supplier Quality Service Diagnostics Reliability Warranty and Validation. The successful candidate will combine deep EV powertrain knowledge strong people leadership disciplined issue management and executive-level communication.

Success in the first 12 months means strengthening the technical capability and operating discipline of the Powertrain Field Quality team improving prioritization and investigation cycle time increasing corrective action effectiveness reducing repeat repairs and warranty exposure and improving powertrain reliability and customer experience. What you will find here that you will not find in a comparable role elsewhere is direct leadership responsibility for resolving real-world powertrain concerns across advanced battery-electric vehicle systems while shaping the field-quality processes required to support current products and future launches.

What Youll Own

Team Leadership & Capability Development

Lead coach and develop a team of Powertrain Field Quality Engineers responsible for field investigations root cause analysis corrective action verification and reliability improvement.

Set clear expectations for technical rigor hands-on diagnostics ownership responsiveness and documentation quality.

Build team capability in high-voltage systems eDrive charging thermal systems data analysis component teardown and structured problem solving.

Powertrain Field Issue Management

Own the end-to-end lifecycle of PWT field issues from detection and prioritization through containment root cause confirmation corrective action validation and verified closure.

Ensure customer fleet service and test vehicles are used effectively to reproduce issues and confirm real-world failure conditions.

Drive urgency on high-severity high-frequency safety-related or customer-impacting concerns.

Technical Investigation & Root Cause Governance

Provide technical direction for complex issues involving HV battery systems drive units traction motors inverters gearboxes charging and HV distribution and thermal management systems.

Ensure investigations use objective evidence vehicle diagnostics DTCs data logs physical inspections teardown analysis warranty records and field performance data.

Differentiate design supplier manufacturing software/calibration service and system-integration contributors.

Confirm that root causes are reproducible data-backed and supported by appropriate verification and validation.

Cross-Functional Leadership & Accountability

Lead alignment across Powertrain Engineering Systems Software Manufacturing Supplier Quality Reliability Validation Service Diagnostics Warranty and Program teams.

Translate field findings into concise technical problem statements clear ownership recovery plans and measurable exit criteria.

Escalate unresolved risks and ensure sustained accountability for permanent corrective actions rather than temporary containment.

Field Data Risk & Prioritization

Monitor warranty claims repeat repairs service reports customer complaints telematics diagnostic data vehicle health metrics and field trends.

Establish data-driven prioritization based on safety customer impact frequency fleet exposure repeatability warranty cost launch risk and business impact.

Identify emerging failure modes and variability across vehicle builds model years suppliers regions and configurations.

Corrective Action Validation & Reliability Improvement

Oversee corrective actions across product design suppliers manufacturing processes software diagnostics and service procedures.

Ensure fixes are validated at vehicle and component level and verify effectiveness after implementation in the field.

Drive reductions in vehicle downtime repeat repairs unnecessary part replacement service complexity warranty exposure and customer dissatisfaction.

Metrics & Executive Communication

Develop and maintain KPIs for field performance issue aging investigation cycle time corrective action effectiveness repeat failures warranty exposure and customer impact.

Prepare concise technical reviews risk assessments escalation summaries and recovery updates for senior and executive leadership.

Communicate decisions ownership timing and residual risk with clarity and fact-based judgment.

What You Bring

• Bachelors degree in Mechanical Electrical Automotive Systems Mechatronics Manufacturing Engineering or a related technical field.

• 8 years of relevant experience in EV powertrain engineering field quality product quality diagnostics reliability validation warranty engineering manufacturing quality supplier quality or sustaining engineering.

• 3 years of experience leading technical teams engineering investigations quality organizations or complex cross-functional problem-solving activities.

• Strong technical knowledge of battery-electric vehicle powertrain systems including HV battery packs drive units motors inverters gearboxes charging HV distribution and thermal management.

• Demonstrated hands-on experience with vehicle diagnostics data logging DTC analysis component-level troubleshooting failure replication and root cause analysis.

• Experience leading corrective actions and verification/validation activities from field detection through confirmed closure.

• OEM experience.

• Experience using warranty service telematics diagnostic and field data to identify trends and prioritize quality concerns.

• Working knowledge of structured quality methods such as 8D RCCA FMEA Fault Tree Analysis 5 Whys Fishbone/Ishikawa DOE SPC Control Plans and PPAP.

• Ability to assess technical safety customer warranty launch and business risk and make timely decisions with incomplete but evolving information.

• Excellent written verbal presentation organizational and stakeholder-management skills.

• Must be able to read write speak and comprehend English proficiently in a professional and technical work environment.

• Ability to work effectively in a fast-paced technology-driven cross-functional environment.

Preferred

• Masters degree in Engineering Reliability Systems Engineering or a related technical discipline.

• Experience leading Field Quality Warranty Engineering Reliability Engineering Product Quality or Customer Issue Management teams.

• Experience supporting premium electric vehicles high-voltage systems or other highly engineered products.

• Experience with CAN communication remote diagnostics connected vehicle analytics and vehicle health monitoring.

• Experience working directly with suppliers on failure analysis corrective actions process controls and performance improvement.

• Experience supporting at least two full product-development or vehicle-launch cycles.

• Six Sigma or Black Belt certification.

• Experience with Power BI Tableau SQL or other analytics tools used for quality decision-making.

Work Requirement

• Fully onsite at Lucid Arizona manufacturing facilities and offices with regular in-person presence .

• Ability to travel as needed to service locations suppliers engineering sites manufacturing facilities and field investigation locations.

• Ability to safely support hands-on vehicle and component investigations in laboratory workshop manufacturing and field environments.

Compensation and Benefits

Base salary range: Compensation Range TBD

Lucid offers a comprehensive and competitive benefits package that includes medical dental vision life and disability insurance paid time off and a 401(k) plan. Eligible employees may also participate in Lucids equity program and/or a discretionary annual incentive program subject to the terms and conditions of those programs. Cash or equity incentive awards if applicable are determined by multiple factors including individual performance and overall company results.

Equal Opportunity

At Lucid we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race color national or ethnic origin age religion disability sexual orientation gender gender identity or expression marital status or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process. If you need an accommodation to participate in the application process please contact us at accessibility contact TBD.

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