Manager, People & Administrative Operations

Location: Seattle Tacoma International Airport (Primary) Provide Backup for San Francisco & San Jose HR/Administration

Were seeking a strong operations and administrative professional to lead workforce planning onboarding employee administration compliance and access management across multiple locations. This role is ideal for someone with a background in operations hospitality facilities retail logistics or workforce administration who understands that business success starts with having the right people in place and ready to work.

Key Responsibilities

Coordinate workforce planning and staffing forecasts with business leaders.

Manage onboarding to ensure employees are ready and productive from day one.

Oversee employee records badging access credentials and compliance requirements.

Maintain operational procedures (SOPs) and ensure consistent execution.

Support employee administrative requests and resolve issues efficiently.

Track operational metrics and drive continuous process improvement.

What Success Looks Like

New hires are fully prepared with access equipment and schedules on day one.

Accurate employee records and badge management with no access gaps.

Audit-ready documentation and compliant processes.

Staffing plans in place ahead of operational growth.

Qualifications

5 years of operations administration workforce coordination people operations or similar experience.

Experience supporting multi-site operations.

Strong organizational planning and process management skills.

Experience with HRIS workforce management scheduling or operational systems

Why Join Us

This is an operations-first role focused on workforce readiness administrative excellence and business support. Youll own the systems and processes that keep locations staffed compliant and running smoothly with success measured by operational results and execution.

What We Are About - Purpose: Our People! At Pacific Aviation we are truly a family and we create and value an environment where Together we can all succeed.

Values

RESPECT and promote each others humanity

Invest in personal development and professional GROWTH

Are HONEST open and transparent

Encourage DIVERSITY of thought and CELEBRATE exceptional contributions

Earn TRUST by taking RESPONSIBILITY for our actions

SUPPORT each other as a TEAM

Are RESILIENT and persevere to create POSITIVE outcomes

Recognize our responsibility for the SAFETY and SECURITY of the entire aviation community

Medical/health insurance/dental/vision/other optional insurances

401 (k) with employer match

Paid Time Off

Paid holidays

Collaborative and supportive leadership team

Professional career development

Equal Employment Employer

We provide equal opportunities regardless of race color religion sex sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran.

Because Pacific Aviation operates in the international section of Seattle-Tacoma International Airport all employees must be able to obtain and maintain all required airport security credentials including a U.S. Customs and Border Protection Seal and airport badge. Obtaining and maintaining these credentials may require presentation of certain identification documents and successful completion of any security review credentialing process or background check required by the airport TSA and/or U.S. Customs and Border Protection.

Required Experience:

Manager