Manager- Parnall HomeJackson

Position Overview:
The Group Home Manager is responsible for overseeing the daily operations of the group home ensuring the well-being and safety of residents and providing leadership and supervision to the staff. This role requires flexibility in scheduling as well as a strong ability to handle emergency situations. The position reports directly to the District Manager and requires a high school diploma (or equivalent) and at least two years of experience in mental health services residential program operations and personnel management.

Schedule:
This is a full-time position (40 hours per week) with 24-hour emergency on-call responsibilities as scheduled.

• Individualized Care: Develop implement assess and review resident treatment plans in collaboration with the residents and treatment team.

• Resident Entitlements: Manage and update resident entitlements (e.g. food stamps) and ensure financial records (personal allowances and bank accounts) are accurately maintained.

• Medical and Psychiatric Care: Oversee residents medical dental and psychiatric needs including appointment scheduling and coordination with healthcare providers.

• Medication Management: Monitor residents medication needs including medication acquisition dispensation and monitoring monthly weight and health metrics.

• Incident Response: Ensure compliance with resident rights and respond promptly to any incidents with thorough follow-up and documentation.

• Record Keeping: Maintain detailed resident records ensuring accurate data collection and management.

• Transportation: Transport residents as needed to appointments or other locations.

• Family/Guardian Communication: Act as the primary point of contact for guardians payees and families maintaining professional and supportive communication.

• Prospective Resident Evaluations: Participate in evaluations and interviews for prospective residents ensuring they align with program needs.

• Scheduling and Time Management: Approve PTO requests manage staff schedules and use the payroll system to ensure proper staffing levels.

• Staff Training & Development: Lead orientation and training for new employees maintain up-to-date training records and ensure all mandatory training is completed in a timely manner.

• Ongoing Supervision: Provide continuous supervision coaching and performance feedback to staff. Conduct annual evaluations for all direct reports.

• Delegation & Accountability: Delegate tasks effectively and ensure staff responsibilities are carried out in accordance with policy and procedures.

• On-Call Availability: Provide 24/7 on-call support when acting as primary backup responding to emergencies and maintaining the on-call system.

• Financial Oversight: Maintain petty cash and ensure proper tracking and use of program funds.

• Meetings & Communication: Attend and participate in team and resident treatment meetings case conferences and other relevant meetings.

• House Operations: Oversee the daily operation of the house ensuring it is clean well-maintained and in compliance with all safety standards.

• Reporting & Documentation: Complete monthly manager reports monthly billings and other required documentation. Attend management meetings as necessary.

• Equipment Management: Ensure that all necessary equipment is available and properly maintained.

• Continuous Learning: Attend training workshops and seminars to improve professional skills and stay current with industry standards.

1. Education: High school diploma or equivalent required. Additional certifications or training in mental health or residential program management is preferred.

2. Experience: At least two years of experience in the mental health field or in a similar residential care environment with a focus on staff supervision and program operations.

3. Computer Skills: Proficient in using a variety of computer programs including web-based systems for documentation and communication.

4. Physical & Emotional Capacity: Ability to meet the physical emotional intellectual and social needs of residents. Capable of handling emergency situations and adapting to changing environments.

5. Emergency Management: Ability to remain calm and effective during crises. Must be trained in First Aid CPR and emergency response.

6. Resident Rights & Safety: Knowledge of resident rights safety procedures and fire prevention protocols.

7. Transportation: Valid drivers license and reliable transportation required; ability to transport residents as needed.

8. Physical Requirements: Ability to ascend and descend stairs as well as perform tasks involving physical movement of residents or equipment as necessary.

• Vehicles: 8-12 passenger vans minivans and cars.

• Assistive Devices: Wheelchairs Hoyer lifts and other adaptive equipment.

• Medical Equipment: Blood pressure cuffs glucometers thermometers and other health-related devices.

• Household Appliances: Laundry machines dishwashers refrigerators stoves/ovens.

• Office Equipment: Computers fax machines telephones printers etc.

• Availability: On-call staff are required to carry a cellular phone and respond promptly to emergencies. Response times should be within 15 minutes.

• Decision-Making: On-call personnel must be prepared to make decisions provide coverage for call-ins and come into work if necessary.

• Alcohol & Substance Policy: Alcohol and mood-altering substances are strictly prohibited while on-call.

• Reporting: Must be familiar with resident treatment plans and reporting requirements for the program ensuring that critical incidents are promptly communicated to supervisors.

• Training & Approval: All on-call personnel must be approved by the Area/District Supervisor and complete AFC Licensing and On-Call Management training.

• Ability to work flexible hours and respond to emergent needs.

• Strong interpersonal skills and ability to build positive relationships with residents staff families and other stakeholders.

• A commitment to fostering a respectful supportive and therapeutic environment for resident.

• Knowledge of the group home state licensing rules and regulations and are familiar with CMH policies and procedures are necessary