Manager, Operations Analytics

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DSV - Global transport and logistics
In 1976 ten independent hauliers joined forces and founded DSV in Denmark. Since then DSV has evolved to become the worlds 3rdlargest supplier of global solutions within transport and logistics. Today we add value to our customers entire supply chain by transporting storing packaging re-packaging processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines outlets stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Florence 2505 Ted Bushelman Blvd.

Division:Solutions
Job Posting Title: Manager Operations Analytics - 119459
Time Type: Full Time

The Manager Operations Analytics will be a key leader within the Operations team generating tools cadences and insights that will guide our operational strategy day-to-day-execution and customer-facing solutions. This position will lead a team of business analysts while working closely with operations teams customers and various internal stakeholders to support the operational excellence and business growth. This position requires high judgment excellent analytical abilities and a creative mind to invent solutions to improve customer delivery experience; it also offers broad exposure to various business financial and technical teams across DSV.

Essential Duties

• Define generate and maintain standardized key performance indicators (KPIs) dashboards analyses support of various operational and functional teams leveraging multiple data sources and visualization tools on an as-needed basis.
• Lead coach and develop a team of analysts / data professionals fostering a culture of accountability collaboration and innovation while supporting operational functions
• Identify trends and correlations to develop insights that can materially improve our operational decisions.
• Collaborate and partner within team and across the organization to develop best practices for your function and advocate for improvements in enterprise-wide tools.
• Drive performance against Operations Analytics team objectives and KPIs
• Recognize and adopt best practices in reporting and analysis: data integrity test design analysis validation and documentation.
• Assess and document existing business procedures. Develop recommendations for new methods / procedures implementation plans schedules and written reports for management to evaluate.
• Support commercial activities by preparing qualitative and quantitative business cases showcasing DSVs performance and value creation across solutions-offerings.
• Work closely with business leaders and clients to analyze and document client requirements and develop and implement best practice consistent standardized IT Solutions.

Leadership & Stakeholder Management

• Champion a strong team culture focused on inclusion engagement and continuous learning
• Provide ongoing feedback performance management and developmental opportunities to team members
• Partner effectively with local and central stakeholders both internal and external
• Work with and through Operations People & Organization (P&O) and other stakeholders to drive actions supporting business objectives.
• Develop client relationship-management skills via involvement in implementation support AQP meetings Deep Dives Business Reviews etc.
• Facilitate key business cadences and own the design maintenance and continual improvement of related materials
• Drive tactical execution and continuous improvement while also providing executive-level insights and updates inclusive of continuous improvement target-identification task status updates and impacts operational performance levels and proactive risk identification

Qualifications

• 5 years of experience in supply chain analytics data analysis business intelligence or a closely related field ideally within a multi-site or large-scale operations environment
• Strong knowledge of operational systems (WMS TMS etc.) tools and data
• Experience owning and managing KPIs financial performance

• Working understanding of supply chain or logistics processes and the data structures that support them
• Ability to translate complex datasets into clear user-friendly visuals that drive decision-making.
• Advanced MS Word Excel PowerPoint & Outlook Power BI and/or Tableau
• Ability to build and publish functional dashboards independently

Preferred

• Experience with large enterprise customers

• Proficiency in SQL for data extraction and transformation - strongly preferred.
• Familiarity with at least one scripting or programming language (e.g. Python R DAX or M) is strongly preferred.
• Lean / Six Sigma certification

Travel: Occasional travel across the distribution network (1020%)

For this position the expected base pay range is$113000.00 $141000.00 . Actual compensation will be determined based on job-related factors such as relevant experience skills education certifications and geographic location in accordance with applicable laws and company policy.

Information regarding DSVs benefits offerings including eligibility coverage options and plan details is available through theDSV Benefits Showcase. Benefits programs and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at . If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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