Manager of Product & Data Analytics

At Constant Contact we are seriously awesome people who take ownership and make an impact by operating with the mindset integrity and courage of a small business owner.Theres something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here we all play an integral part in helping business owners entrepreneurs non-profits and individuals to succeed by giving them all the help and tools they need to grow online. Were energized by new challenges and new possibilities-and were just getting started!

We have an opening for a Manager of Product Data & Analytics to lead mentor and empower a high-impact team of product analysts.

In this role you and your team wont just report on what is happening in our productyou will help us understand why and drive the strategic consensus on what we should do about it.

About The Role

Data can tell us that conversion fell. Your teams job is to tell us why.

Did we impact the product experience Did the acquisition mix change Did we bring in lower-intent customers Did pricing or an onboarding change alter behavior Did instrumentation change Is an aggregate metric hiding materially different results across channels platforms cohorts or customer segments

This is a leadership role for a battle-tested product problem solver who leads from the front. You will build a culture of analytical rigor and partner closely with leaders across Product Design Engineering Growth Marketing and Finance to diagnose performance evaluate launches and shape our product roadmap.

Our data is accessible through Snowflake and modern AI tooling including Claude Code. As a manager you will elevate your teams execution ensuring they frame the right questions interrogate data rigorously recognize when the obvious answer is wrong and turn evidence into clear decisive recommendations.

What Youll Do

• Lead and Develop the Team: Build coach and mentor a high-performing team of product analysts. Foster an environment of high agency intellectual curiosity continuous learning and career development. Set a high bar for analytical quality business impact and storytelling.
• Drive Strategic Product Decisions: Partner directly with Product Engineering and Business leaders to translate strategic questions into analytical agendas. Manage the analytics backlog balance reactive requests with proactive deep-dives and ensure the team is focused on high-leverage opportunities.
• Find the Mechanism Not Just the Movement: Guide your team to investigate changes in activation engagement conversion retention and monetization until they understand the root drivers. Teach them to separate underlying product performance from shifts in acquisition volume quality mix seasonality and confounding factors.
• Instill Statistical & Methodological Rigor: Ensure the team accounts for Simpsons paradox selection effects survivorship bias denominator changes and instrumentation issues. Champion causal inference rigorous experimental design (A/B testing) and proper statistical standards across all product evaluations.
• Build the Product Measurement Foundation: Oversee the definition and governance of trusted KPIs leading indicators metric trees and customer segments. Work with Engineering and Product to establish telemetry and telemetry standards before products ship.
• Elevate Data Storytelling & Stakeholder Communication: Ensure complex analyses are translated into clean visuals intuitive concepts and actionable recommendations. Serve as a key voice in leadership discussions including when the evidence challenges the prevailing narrative.
• Scale Analytical Leverage through AI: Drive the adoption of modern AI-native workflows (e.g. Claude Code advanced SQL/Python vibecoding metrics) across your team to multiply efficiency and automate repeatable work. Model a balanced approach: move fast but aggressively validate code logic and output.

What Were Looking For

• Experience: 6 years of experience in product analytics growth analytics or decision science including 2 years of direct people management or formal team leadership experience in a technology subscription SMB or consumer-facing business.
• Leadership & Coaching: Demonstrated success in recruiting mentoring and retaining talent. A track record of leveling up junior/senior analysts in their statistical reasoning product sense and executive presence.
• Deep Product & Metric Fluency: Mastery of activation engagement conversion retention churn monetization and LTV mechanicswith the practical judgment to decompose complex metric movements into root causes.
• Applied Statistics & Experimentation: Strong foundation in experimentation cohort analysis hypothesis testing sample sizing and causal inference.
• Technical Mastery: High proficiency in SQL and cloud data warehouses (Snowflake BigQuery Databricks). Working knowledge of Python or R for statistical analysis.
• AI-Native Working Style: Enthusiasm for modern AI tools (Claude Code ChatGPT GitHub Copilot Cursor) to multiply productivity paired with the critical judgment to rigorously audit AI-generated code and assumptions.
• Product Intuition & Business Acumen: Exceptional product sense. You instinctively ask why users act a certain way and understand the downstream business and financial implications of user behavior.
• Communication & Influence: Excellent verbal written and visual communication skills. Comfortable pushing back on assumptions and presenting complex findings to VP and C-suite stakeholders.

Who You Are

• Experience with experimentation platforms (e.g. Statsig Optimizely) and behavioral analytics platforms (e.g. Amplitude Mixpanel Google Analytics).
• Experience with growth/acquisition analytics lifecycle marketing or dbt/modern metric transformation layers.
• Educational background in Economics Statistics Computer Science Mathematics Psychology or a related quantitative field.
• Experience in SMB tech email/marketing technology platforms or AI-powered product experiences.

What This Role Is Not

This is not a dashboard ticket-queue manager a passive reporting function or a pure people-admin role. Trusted KPIs and operational dashboards are essential foundations but they are not the end goal.

The goal of this role is to build an elite analytics unit that serves as a core engine for better product understanding higher-conviction product decisions and measurable business growth.

#LI-HK1 #LI-Hybrid

Why Youll Love Us:

• We celebrate one anothers differences. We are proud of our culture of diversity and inclusion and were always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If youre passionate about supporting businesses and organizations you wont find a better spot to share your talent. Were dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses non-profit organizations and community groups.
• Youll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business take on stretch assignments seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact were all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person participate in live trainings and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact Inc. and a part of the Constant Contact group of brands.

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