Manager of Hospitality
Job Location:
Brighton, MI - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Woodland Village Brighton MI
Are you passionate about creating exceptional experiences and building meaningful relationships Woodland Village located on the beautiful St. Joseph Mercy Brighton campus is seeking a dynamic Director of Hospitality to help elevate the resident experience and lead a culture of service excellence.
In this highly visible leadership role you will serve as the heart of our community creating an atmosphere of warmth connection and outstanding customer service for residents families team members and visitors. You will lead hospitality initiatives oversee admissions and census management strengthen community partnerships and drive innovative programs that enhance resident satisfaction and engagement.
Lead and champion a hospitality-first culture throughout the community
Oversee the admissions process resident onboarding and census growth initiatives
Build strong relationships with residents families referral partners and community organizations
Develop and implement creative hospitality and customer service programs
Collaborate with leadership to enhance the overall resident experience
Host community events and promote Woodland Village within the local community
Coach mentor and support team members to deliver exceptional service
Bachelors degree or equivalent experience
2 years of experience in hospitality customer service community relations senior living or a related field
Strong leadership presentation and relationship-building skills
A passion for creating memorable experiences and exceeding expectations
Experience in senior living healthcare or hospitality is a plus
At Woodland Village youll have the opportunity to make a lasting impact while helping residents live life to the fullest in a welcoming and vibrant community.
Join us and help redefine hospitality in senior living. Apply today!
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Manager
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more
