Manager of Digital Transformation

Manager of Digital Transformation Boston Corporate Office - Boston MAHybrid PositionJob Summary: The Manager of Digital Transformation is responsible for helping Beacon successfully implement and sustain digital initiatives by focusing on the people side of change. This role serves as a strategic partner to business leaders subject matter experts project teams and end users to ensure new technologies processes and ways of working are adopted effectively and deliver meaningful business Manager will support enterprise initiatives such as the Beacon Prioritization Matrix (BPM) BeBold initiatives operational process improvements and other high-priority digital transformation projects. The role will work across service centers and departments to translate business goals into practical change strategies communication plans adoption programs stakeholder engagement activities and measurable person will play an integral role in organizational change management and helping the company embrace agile digital-first experiences at an operational scale. The role will be accountable for the Digital Transformation team which currently comprises business analysts knowledge writer project manager/coordinators and any temporary resources as Beacon digital transformation is not primarily about technology; is about people. The Manager of Digital Transformation will champion a human-centered approach that empowers employees improves experience strengthens collaboration and helps teams embrace new ways of working that support Beacons mission and long-term Received: This role reports to the Chief Information and Digital Officer (CIDO).FLSA Status: ExemptLocation: Corporate Office (Boston). Hybrid Job Accountabilities:Lead human-centered design efforts through stakeholder engagement discovery workshops and journey mapping to identify employee needs process improvement opportunities and solution for employee experience throughout the project lifecycle ensuring digital initiatives are aligned with operational realities drive adoption and deliver meaningful improvements in how work gets organizational change management and adoption efforts for enterprise digital initiatives by developing change strategies conducting impact and readiness assessments identifying adoption risks and resistance and implementing mitigation plans that support successful business with stakeholders to build awareness engagement and commitment to transformation initiatives through effective communication change agents feedback sessions workshops and other stakeholder engagement sustained adoption and behavioral change by organizing training drop-in sessions feedback mechanisms and ongoing support that increase employee readiness proficiency that ensure successful adoption and transformation outcomes across the and execute communication and stakeholder engagement strategies that clearly communicate project goals expected impacts timelines progress and outcomes while building awareness alignment and support for digital transformation and deliver presentations dashboards reports and executive updates for governance committees leadership teams project team and key stakeholders promoting transparency through regular reporting of project status risks achievements lessons learned and adoption with Learning & Development business stakeholders and subject matter experts to create and maintain job aids FAQs process documentation operational resource hubs and digital knowledge repositories that support employee adoption and organizational knowledge resources are accurate accessible user-friendly and aligned with business processes while promoting knowledge-sharing practices and self-service capabilities that improve productivity consistency and employee analyze and report on change management and adoption outcomes including engagement readiness utilization user sentiment and business impact using qualitative and quantitative data to drive recommendations prioritization continuous improvement and organizational post-implementation reviews and lessons learned sessions and develop iterative enhancement roadmaps that improve future initiatives and align solutions with evolving business and user Beacons digital initiative portfolio by managing project intake prioritization governance tracking resource planning risk and issue management and status cross-functional teams stakeholders and vendors to remove obstacles drive project execution and ensure change management communication adoption and documentation activities are embedded to achieve desired business outcomes and user with business leaders stakeholders vendors and consultants to identify and deliver digital transformation opportunities that align with organizational goals business needs and adoption as a trusted liaison between business and IT team fostering strong relationships providing strategic guidance and ensuring alignment collaboration and shared accountability across corporate and field in the Regional Leadership Team (RLT) and assists executive team to drive engagement in these :Six (6) or more years of experience in digital transformation organizational change management business transformation project management business analysis organizational development or a related leading or supporting enterprise-wide change initiatives involving technology process or organizational success working with cross-functional teams and diverse stakeholder developing communication engagement adoption or change management facilitation problem-solving and stakeholder management measuring initiative success through KPIs adoption metrics or operational leading business process reengineering process improvement operational excellence or continuous improvement initiatives is highly desirable.3 to 5 years of prior supervisory experience required. Ability to lead a team and maintain high level of employee understanding of digital transformation business process improvement and project delivery and Certifications: Bachelors degree in information systems Computer Science or related field but not : $135000 - $145000 annual salaryActual compensation is influenced by a variety of factors including but not limited to skills experience qualifications and geographic location.