Manager, IT Operations
Job Location:
El Segundo, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Who We Are
24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group a private equity-backed healthcare services organization we combine a mission-driven culture with a commitment to innovation growth and operational excellence.
Work with Purpose. Make a Real Impact.
At 24 Hour Home Care we believe everyone deserves to live safely and independently. Our team makes that possible for the communities we serve. From caregivers to corporate professionals every person on our team plays a direct impact on people lives.
Watch this short video to see the heart behind our work and the impact our teams create every day.
Who You Are
You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:
In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page
Sound interestingRead on for more details!
The Role:
The Manager IT Operations leads the day-to-day performance reliability and security of the organizations IT infrastructure and operations. This role manages internal IT professionals and external vendors while ensuring systems networks cloud environments and technology services effectively support business needs. The Manager partners across the organization to strengthen IT operations lead technology initiatives manage risk and compliance and continuously improve the scalability and efficiency of the technology environment.
Primary Responsibilities
- Lead day-to-day IT operations and infrastructure ensuring the availability performance security and reliability of systems networks cloud environments and technology services.
- Manage coach and develop IT team members while establishing clear performance expectations operational standards and opportunities for professional growth.
- Lead IT projects and technology initiatives from planning through implementation partnering with cross-functional stakeholders to manage requirements timelines resources risks and successful delivery.
- Manage technology vendors contracts service-level agreements and the IT operations budget to ensure strong performance appropriate resource allocation and cost-effective solutions.
- Oversee IT risk security and compliance activities including HIPAA and NIST requirements cybersecurity assessments incident response third-party security reviews and remediation efforts.
This is a hybrid position coming into the El Segundo office 3x per month.
Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs employees may be required to work any scheduled shift within these operating hours.
What You Bring to the Table:
Qualifications
- Bachelors degree in Computer Science Information Technology or a related field required; masters degree preferred.
- 6 years of experience in IT operations or infrastructure including experience managing complex technology environments and leading IT professionals.
- Strong knowledge of enterprise infrastructure networking cybersecurity virtualization cloud technologies and IT operations best practices.
- 1-2 years of people leadership preferred.
- Experience leading IT projects managing technology vendors and overseeing operational budgets risks and service delivery.
- Experience working with IT governance security and compliance frameworks including ITIL HIPAA NIST or similar standards.
Skills
- IT operations
- Infrastructure management
- Team leadership
- Cybersecurity and risk management
- Project management
- Vendor management
- Problem-solving
- Cross-functional collaboration
What We Bring to the Table:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
- By Email:
- By Web: Phone:
For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
The expected California Pay Range for this position:
$109970 - $132652 USD
Required Experience:
Manager
