Manager, Global Account

Ready to build whats next with one of the worlds most iconic brands

Why Join Subway

At Subway we are not standing still. We are building. This is a business focused on what matters most: growing franchisee profitability strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact. You will not just do the work. You will shape it.

We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy accountability and a bias for action you will fit right in. We take the work seriously but we also know the best results come from teams that support each other celebrate wins and show up ready to build something better every day. This is your chance to be part of whats next.

About the Role:

The Global Account Manager is responsible for managing and growing Subways relationships with its largest Food Service Contractor (FSC) partners Aramark Compass and Sodexo across the College/University Healthcare and Stadium/Arena channels as well as the AAFES (Army & Air Force Exchange Service) and NEXCOM military exchange accounts. This role is the subject matter expert for these captive Non-Traditional channels which represent some of the only key locations in the U.S. where Subway can meaningfully grow restaurant count. This role also partners with the Franchise Sales Team to generate new restaurant leads and supports the franchise sale process for corporate franchisees.

The goal of this role is to make these partners want to grow with the Subway brand: supporting their operations improving unit-level economics and understanding what each partner values most in the partnership so that Subway can match it. Global Account Managers act as the liaison between Subways field teams and these corporate franchisee/business partners managing a specific portfolio of the non-traditional business.

Responsibilities include but are not limited to:

• Relationship Management Serve as the primary point of contact and executive relationship owner for the companys Food Service Contractor (Aramark Compass Sodexo) and military exchange (AAFES NEXCOM) partners. Build and sustain trusted collaborative partnerships that give these partners the support and open communication they need to run a great restaurant and deliver an excellent guest experience consistent with the Subway brand.
• Partner Growth Drive year-over-year growth across the FSC and AAFES/NEXCOM portfolio through an annual account plan. Develop an intimate understanding of each partners business and unit-level economics to uncover growth opportunities same-restaurant sales growth new restaurant development and improved unit economics and understand what each partner values most in the relationship so Subway can match it. Hosting and presenting Quarterly Business Reviews with these key accounts.
• Operations Training & Standards Support partner operations teams to improve unit-level economics and operational performance; provide guidance on brand standards training and compliance across College/University Healthcare Stadium/Arena and AAFES locations.
• New Business Development Partner with the Franchise Sales Team and each FSC/military partners development team to identify evaluate and open new restaurant locations prioritizing captive non-traditional locations which represent one of the few remaining U.S. growth channels.

Qualifications:

• Bachelors Degree inBusiness Marketing Hospitality Management or related field
• 5years ofProgressive experience in national/key account management foodservice contract management or franchise operations ideally within the restaurant hospitality or foodservice contractor industry
  
• Strong executive presence and relationship-management skills with large sophisticated corporate partners (FSC operators military exchange organizations)
• Deep understanding of unit-level economics and the ability to translate P&L levers into partner-facing recommendations
• Consultative partnership-oriented approach; ability to identify what a partner values and tailor Subways support accordingly
• Strong cross-functional collaboration skills across Operations Development Marketing Legal and Finance. Team Player.
• Contract and franchise agreement literacy; comfort navigating approval waiver and legal/commercial processes
• Excellent verbal written and executive presentation skills (QBR/EBR delivery)
• Ability to manage a large multi-account portfolio and prioritize across competing partner needs
• Familiarity with the college/university healthcare stadium/arena or military exchange foodservice environment preferred

What do we Offer

• Insurance Plans (Medical/Dental/Vision/Life)

• 401k

• Competitive Bonus

• Mobility Allowance

• Tuition Reimbursement

• Company Holidays

• Employee Resource Groups

• Volunteering time

• Many More

Actual pay is determined based on a number of job-related factors including skills education training credentials qualifications scope and complexity of role responsibilities geographic location performance and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V

Subway uses technologyassisted tools to support our recruitment process. These tools strictly help organize and sort applications based on jobrelated qualifications. All decisions are made by people - our recruiting team and hiring managers. If you have questions or would like to request an alternative review process please let us know.

Job Details

• Pay Type: Salary

• Employment Indicator: Regular

Required Experience:

Manager