Manager, Franchise Performance Akron, OH

Job Title: Manager Franchise Performance

Territory:AkronOH

Ready for a fresh new career Look no further because one of the worlds most iconic brands can help you get there.

Why Join Us

At Subway we are not standing still. We are building. This is a business focused on whatmatters most: growing franchisee profitability strengthening our brand and creating long-termvalue. The people who thrive here are the ones who want to make a real impact. You will notjust do the work. You will shape it.

We move fast. We think like owners. We make decisions that matter. We hold ourselves to ahigh standard because what we do directly impacts thousands of franchisees around the you bring energy accountability and a bias for action you will fit right in. We take the workseriously but we also know the best results come from teams that support each other celebratewins and show up ready to build something better every day. This is your chance to be part ofwhats next.

The Manager Franchise Performance position is an important and impactful field-based role responsible for supporting a portfolio of franchise Subway restaurants within an assigned territory. This role partners directly with franchisees to seek opportunities to improve overall restaurant performance increase sales support profitability strengthen operations and ensure consistent execution of brand standards. The ideal candidate enjoys working in the field building relationships using data to solve business challenges and coaching operators to improve results. This role requires frequent travel strong business acumen and the ability to influence others without direct authority.

Responsibilities include but are not limited to:

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.

• Review sales financial operational and performance data to identify improvement opportunities.

• Partner with franchisees to create action plans that improve sales profitability guest experience operations and brand execution.

• Conduct regular restaurant visits to assess operations food safety standards and overall performance.

• Coach franchisees on company programs best practices technology tools marketing initiatives and operational improvements.

• Support new restaurant openings remodels ownership transitions and other market development activities.

• Collaborate with internal teams to support franchisee success and market performance.

Qualifications:

• Willingness and ability to travel approximately 80-90% within the assigned territory including occasional evenings or weekends based on business needs. The role is expected to be in the field 4 days a week with one administrative-focused day working from home.

• High school diploma and undergraduate degree in Business Hospitality Restaurant Management or a related field or equivalent practical experience.

• 5 years of experience in multi-unit quick-service restaurant fast casual foodservice hospitality retail franchise field operations business consulting or a related operational leadership role; quick-service restaurant fast casual or foodservice experience strongly preferred.

• Strong business acumen including experience with profit-and-loss performance sales trends cost drivers margin improvement and influencing positive financial outcomes.

• Demonstrated ability to lead coach and influence operators managers franchisees business owners or field teams to improve performance strengthen accountability and drive behavior change.

• Ability to assess business performance with nuance identify root causes and translate data and field observations into practical action plans.

• Strong communication relationship-building problem-solving and influencing skills.

• Ability to work independently in a field-based role and manage multiple priorities across a territory.

• Proficiency with Microsoft Office tools especially Excel and comfort learning reporting or franchise management systems.

• Valid drivers license clean driving history and access to a reliable properly insured personal vehicle.

What do we Offer

• Insurance Plans (Medical/Dental/Vision/Life)
• 401k
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Employee Resource Groups
• Volunteering time
• Many More

Actual pay is determined based on a number of job-related factors including skills education training credentials qualifications scope and complexity of role responsibilities geographic location performance and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V

JobFamily:
Pay Type: Salary
Employment Indicator: Regular

Required Experience:

Manager