Manager, Finance Operations Automation

Realty Income aims to be a globally recognized leader in the S&P 100 committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team influencing every action we take.

Our employees consistently invest their time commitment and dedication into the company and in turn they receive investment returns in the form of purpose belonging and opportunities for advancement.

We are committed to best-in-class corporate responsibility practices through environmental initiatives governance programs and community outreach projects. From the boardroom to the breakroom our team members make a difference every day.

Realty Income is seeking a Manager Finance Operations Automation to own and advance the customer payment experience and cash application automation capabilities within the Invoice-to-Cash value stream. Reporting to the VP Finance Operations this leader will work at the intersection of Finance Operations Technology Data Accounting and Client Experience to improve how customers pay and how payments are matched applied controlled and reported.

The role will serve as the functional owner of the cash application automation domain leading strategy implementation governance and continuous improvement across payment portals ACH and wire enablement banking instructions remittance processing matching logic exception management ERP capabilities and supporting platforms.

Responsibilities

• Own the end-to-end customer payment strategy across portal ACH and wire channels with accountability for consistent scalable and low-friction payment experiences.
• Govern banking instruction processes including onboarding validation change management controls and auditability.
• Oversee customer statements portal payments dunning workflows and alignment between customer communications and downstream cash application processes.
• Lead the design implementation and continuous improvement of cash application automation including remittance ingestion matching logic posting strategies tolerance rules confidence thresholds and exception handling.
• Define scalable frameworks that connect payments remittance data customer accounts and open receivables across entities and systems.
• Partner with Finance leadership and Accounting to balance automation efficiency posting accuracy financial controls and audit requirements.
• Apply AI advanced analytics and data-driven processing techniques to improve payment matching remittance association and straight-through processing.
• Partner with Technology and Data teams to design scalable governed integrated and auditable solutions.
• Evaluate technology and vendor options; develop business cases translate business needs into requirements and support integration implementation testing and adoption.
• Act as the primary liaison across Finance Operations Accounts Receivable Accounting Technology Data Client Experience and Business Analyst teams for cash automation initiatives.
• Identify repeatable exception patterns and convert them into automation opportunities rules product enhancements or process changes.
• Own and prioritize the cash automation backlog based on customer impact control risk operational effort scalability and measurable value.
• Translate business requirements into clear functional specifications and coordinate communication UAT implementation readiness and post-launch improvement.
• Own the cash application technology ecosystem including ERP and supporting payment banking remittance reporting and workflow platforms.
• Establish and monitor performance measures such as automation rate exception volume posting accuracy manual effort and improvement delivery.
• Lead change management and continuous-improvement routines that build sustainable adoption documentation accountability and cross-functional alignment.

Qualifications

We would expect the successful candidate to have:

• We expect at least 5 years of experience leading projects or programs within Finance Operations Accounting cash application accounts receivable payments or a related domain.
• Proven experience leading automation system implementation finance transformation or process redesign initiatives from requirements through deployment and stabilization.
• Experience designing or improving rule-based workflows advanced matching solutions AI-enabled processes or exception-management frameworks.
• Strong analytical skills and practical experience with SQL Python Power BI or comparable data and reporting tools.
• Understanding of financial controls audit requirements data governance process accuracy and the risks associated with payment and posting workflows.
• Ability to translate ambiguous business challenges into scalable automation strategies roadmaps requirements and prioritized backlogs.
• Strong problem-solving communication facilitation and stakeholder-management skills across Finance Accounting Technology Data and client-facing teams.
• Advanced proficiency with Microsoft 365 tools including Excel and PowerPoint.
• Experience with ERP systems and payment or banking platforms.
• Familiarity with data integration APIs modern automation concepts testing and implementation practices.
• Bachelors degree in Finance Accounting Business or a related field.

Preferred Qualifications

• Experience with Yardi or another ERP supporting real estate receivables and cash application.
• Experience in real estate a REIT or another complex multi-entity environment.
• Demonstrated ownership of customer payment channels banking instruction controls remittance processing and cash application performance.
• Experience applying AI machine learning advanced analytics or confidence-based matching to finance operations.
• Experience developing business cases and evaluating vendors or technology platforms for finance transformation.

The position is hybrid and based at Realty Incomes San Diego (Del Mar Heights) headquarters with in-office collaboration Monday through Thursday and the opportunity to work remotely on Friday. The salary range for the position is $98416 - $124766 - $149981.

#LI-AM

#LI-Hybrid

Offers near the high end are uncommon but may be considered for candidates with exceptional experience and skills and are dependent on the facts and circumstances of each case. You may be eligible for an annual discretionary bonus and an annual discretionary stock award to be discussed during the interview process. An annual pay rate and total compensation package is generally determined by the candidates experience knowledge education skills performance and abilities as well as internal equity company performance and alignment with market data.

We offer a best-in-class benefits package that includes healthcare dental and vision insurance for employees and eligible dependents. Our 401(k)-retirement plan has a company match of 50% up to 6% of eligible compensation. Realty Income also offers other wellness financial and work/lifestyle-specific benefits along with a generous PTO accrual; in addition to 12 paid holidays and paid volunteer time. Realty Incomes purpose is to build enduring relationships and brighter financial futures and this starts with you!

This role is subject to enhanced compliance and disclosure requirements comparable with those of a regulated financial services organization including conflict of interest disclosures and personal trading policies.

Realty Income is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accessibility support to submit your application or other reasonable accommodations to participate in the recruitment process please contact or call . An employee will respond to your message to begin the interactive process. Please note that this phone number and email address are only for individuals seeking a disability accommodation when applying for a job.