Manager, Enterprise Integration Architect

Who We Are

Manager Enterprise Integration Architect will lead the architecture and hands-on delivery of integrations across Authentics SaaS-first global technology ecosystem. Reporting to the Head of Global Business Systems this role will modernize the integration landscape while improving reliability scalability security and operational support.

This is a hands-on technical leadership role. The Manager will personally architect design build/configure test troubleshoot deploy and support integrations while providing technical direction to internal resources and external partners. The role owns integrations end to end from requirements and architecture through production support across NetSuite ERP OneStream CPM Salesforce CRM Luminance CLM enterprise data platforms SaaS applications and partner systems.

What youll be working on

Integration Architecture & Hands-On Delivery

• Assess the current integration landscape and define pragmatic target-state architecture and modernization priorities aligned with business needs.
• Architect end-to-end solutions by selecting appropriate integration patterns and defining system boundaries APIs/services data flows orchestration security error handling scalability monitoring and supportability.
• Personally build and maintain REST/SOAP APIs web services SFTP/file and batch integrations webhooks and event-driven interfaces using enterprise iPaaS/middleware platforms.
• Create mappings transformations workflows authentication exception handling and reusable APIs/services; reduce fragile point-to-point integrations where practical.
• Own integration workstreams for implementations and enhancements including estimates technical design SIT/UAT/regression support cutover deployment and production stabilization.

Reliability Platform & Production Support

• Serve as the technical escalation point for complex integration and business-critical production issues; diagnose logs payloads API responses integration jobs authentication connectivity data and performance problems.
• Drive root-cause resolution and permanent fixes while improving monitoring alerting reconciliation retry and exception-management capabilities.
• Manage integration platform environments connectivity deployments security and monitoring; support critical releases and provide on-call support when required.
• Establish practical standards for API design security logging error handling data transformation versioning testing deployment and documentation.

Technical Leadership Vendors & Governance

• Provide technical leadership to developers and implementation partners while continuing to contribute directly to architecture development troubleshooting and technical reviews.
• Review designs and code/configuration challenge vendor estimates and solutions and ensure partners follow established integration standards and quality expectations.
• Manage integration-related vendor performance SLAs licenses upgrades defects enhancements and Statements of Work as needed while reducing dependency on individual vendors.
• Coordinate release change-management SOX/audit documentation and production-readiness activities with Business Systems Data & Analytics Infrastructure Information Security Finance and business stakeholders.

Expected Role Profile

Approximately 6070% of the role will involve direct technical deliveryincluding architecture development/configuration APIs troubleshooting testing deployment and production supportwith approximately 3040% focused on technical leadership prioritization vendor management and governance.

Must Haves:

• 10 years of hands-on experience in enterprise application integration API development middleware or iPaaS technologies.
• Demonstrated ability to personally architect design build troubleshoot deploy and support complex enterprise integrations across SaaS applications enterprise platforms data services and partner ecosystems.
• Strong hands-on experience with REST APIs SOAP web services JSON/XML SFTP/file-based integrations webhooks OAuth 2.0 or similar authentication mapping/transformation and error handling/reconciliation.
• Strong experience with an enterprise iPaaS/middleware platform such as Boomi MuleSoft Workato Informatica Azure Integration Services Google Cloud integration technologies or comparable platforms.
• Experience integrating enterprise SaaS/cloud applications; experience with NetSuite Salesforce OneStream Luminance or comparable ERP/CRM/CPM/CLM platforms is strongly preferred.
• Strong troubleshooting and production-support capabilities including logs/payload analysis source control deployment processes environment management integration testing and release support.
• Experience technically leading onshore/offshore developers and implementation partners with strong communication stakeholder-management organization and problem-solving skills.

Preferred Qualifications

• Experience with financial integrations enterprise data platforms and master/reference data including high-volume or business-critical interfaces.
• Experience modernizing point-to-point integrations into reusable API-based architectures within consumer products licensing retail media fashion or similar multi-entity environments.

Success Measures - First 612 Months

• Take hands-on ownership of critical integrations improving reliability supportability monitoring and production stability.
• Reduce recurring failures manual intervention and unnecessary dependency on external partners.
• Establish consistent architecture and development standards and reusable integration components that accelerate future delivery.
• Maintain an integration inventory and a pragmatic roadmap for modernizing high-risk or fragile interfaces.

Primary Location Salary Range:

$150000 - $170000

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Manager