Manager, Enterprise Applications Oracle Cloud and Salesforce
Coppell, TX - USA
Job Summary
Responsibilities
- Lead the strategic direction governance and optimization of the enterprise applications ecosystem including Salesforce Oracle Cloud Financials Oracle Cloud HCM Payroll systems and related business applications.
- Serve as the primary liaison between Technology and business functional system owners including HRIS Financial Systems Payroll and Commercial Operations teams to align application strategies with organizational priorities.
- Partner with functional subject matter experts and product owners to develop and maintain application roadmaps that balance business requirements technical capabilities risk considerations and long-term scalability.
- Provide enterprise-level oversight of application integrations ensuring seamless data flow system interoperability data quality and process continuity across platforms.
- Establish governance frameworks decision-making processes and standards that promote consistency security compliance and effective lifecycle management across enterprise applications.
- Facilitate cross-functional prioritization of enhancements upgrades implementations and optimization initiatives to maximize business value and resource utilization.
- Collaborate with business and technical stakeholders to evaluate new capabilities technologies and automation opportunities that improve operational efficiency and user experience.
- Coordinate major system releases upgrades and implementation activities in partnership with functional platform owners and external vendors.
- Serve as an escalation point for complex application issues requiring cross-system analysis stakeholder alignment or vendor engagement.
- Define and oversee enterprise application security standards access governance processes and data management practices in collaboration with functional administrators and technology teams.
- Ensure enterprise applications support audit compliance regulatory and data privacy requirements through appropriate controls documentation and governance practices.
- Lead relationships with software vendors implementation partners and managed service providers including contract oversight licensing strategy and performance management.
- Monitor application performance adoption and business outcomes identifying opportunities to improve system effectiveness and return on investment.
- Provide leadership to internal resources consultants and cross-functional project teams supporting enterprise application initiatives.
- All other duties as assigned to meet evolving business needs.
Qualifications
- Education: Undergraduate degree in Information Technology Computer Science Business Information Systems Management Information Systems Business Administration or related field required.
- Certification/Licensure: Salesforce Oracle Cloud PMP ITIL Agile or other relevant enterprise application certifications preferred.
- Experience: Seven (7) years of experience leading supporting or managing enterprise business applications ERP HCM CRM payroll or related technology platforms.
- Three (3) years of experience leading cross-functional initiatives enterprise application programs teams vendors or matrixed stakeholder groups.
- Demonstrated experience partnering with business system owners product owners and functional subject matter experts to define roadmaps prioritize enhancements and deliver technology solutions.
- Strong understanding of enterprise application architecture integrations data governance security administration and business process optimization.
- Experience supporting multi-platform ecosystems that include ERP HCM CRM Financial Payroll or related enterprise systems.
- Demonstrated ability to influence decision-making and drive alignment across multiple business functions without direct ownership of all systems or resources.
- Experience managing software vendors implementation partners licensing agreements and technology-related contracts preferred.
- Demonstrated discretion and confidentiality in handling and protecting sensitive information.
- Technical: Proficient with Oracle Fusion Cloud suite (HR/ERP/Finance) Salesforce common office technologies including Windows PCs Microsoft O365 (Outlook Word Excel PowerPoint etc.) and web conferencing (Teams Zoom Webex etc.)
- Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting) with travel for related meetings/events.
#LI-Onsite #LI-BT1
Required Experience:
Manager
About Company
Forward Air Corporation is a leading provider of time-definite surface transportation and related logistics services to the North American air freight and expedited LTL market. We provide scheduled surface transportation of cargo as a cost effective, reliable alternative to air transp ... View more