Manager, Employee Experience (Onsite Plano, TX)

Position Summary

This role is not eligible for immigration sponsorship

Samsung Electronics America Inc. (SEA) the U.S. Sales and Marketing subsidiary is a leader in mobile technologies consumer electronics home appliances enterprise solutions and networks systems. For more than four decades Samsung has driven innovation economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20000 people nationwide. By integrating our large portfolio of products services and AI technology were creating smarter sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co. Ltd.
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Position Summary

The Manager Employee Experience will lead culture engagement onboarding recognition employee listening and employee resource group programs for Samsung Electronics America. This role will translate global and company priorities into effective U.S. employee experiences. Success requires strong execution collaboration cultural awareness and the ability to improve established programs without unnecessary redesign. This is an individual-contributor role with enterprise-wide responsibility.

Roles & Responsibility

• Lead culture engagement recognition onboarding and employee-listening programs.
• Manage employee surveys from planning and launch through analysis reporting and action planning.
• Develop culture education that strengthens collaboration across U.S. and Korean working environments.
• Lead onboarding resources orientation manager tools and employee integration activities.
• Provide governance and program support for employee resource groups.
• Manage program plans communications budgets vendors logistics and executive reporting.
• Use approved AI large language models and automation to improve communications survey analysis onboarding reporting and program administration.
• Review AI-generated work for accuracy tone cultural relevance and appropriate handling of employee data.
• Partner across HR Corporate Communications business leadership and global headquarters.

Minimum Qualifications

• Bachelors degree in Human Resources Communications Organizational Development Business or a related field.
• 6-8 years of relevant experience in employee experience culture engagement onboarding or related HR work.
• Experience leading enterprise surveys onboarding recognition culture or ERG programs.
• Strong program-management facilitation consulting and stakeholder-management skills.
• Ability to execute global programs while improving local relevance and delivery.
• Strong writing presentation analytical and executive-communication skills.
• Experience using AI automation or digital tools to improve HR workflows.
• Advanced proficiency with Microsoft PowerPoint Excel and Word.

Skills and Qualifications

Preferred Qualifications

• Experience in a global matrixed or Korean-headquartered organization.
• Experience working across U.S. and Korean business cultures.
• Experience supporting workforce transitions or organizational integration.
• Korean-language proficiency is helpful but not required.

#LI-RM1

Life @ Samsung - @ Samsung - full-time employees (salaried or hourly) have access to benefits including: Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 12 months) Paid Time Off Student Loan Program (after 12 months) Wellness Incentives and many more. In addition regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation based on company division and individual performance.

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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.

* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.