Manager, Document Control

Owns the Facilities Capital document control strategy standards and systems for QTSas the owneracross the projectlifecycle andleads the team that executes it. The role governs two disciplines end to end: (1) design-document control defining QTS documentation requirementsandverifying thatArchitects Engineers OFCI vendors and Contractorsdeliver review and revise drawings submittals and RFIs to those requirements with a complete defensible audit trail; and (2) closeout/turnover documentation defining acceptance criteria foras-builts O&M manuals warrantiespermits and asset data then reviewing accepting and transmitting the record setto Technical Operations atSubstantial and Final Completion. Embeds document control requirements into A/E and contractor agreements enforces compliance through project governance and closeout milestones and safeguards the confidentiality and retention of critical infrastructure records.As a people leader sets document control policy manages and develops the Document Control Lead andrepresentsdocument control in project governance. Reports to the Sr. Manager ProjectControlsand partners closely with the Manager Data Analytics & InformationManagementso controlled records feed the governed CPR data foundation and remainaudit-ready.

What You Will Do: (Job Responsibilities)

Design Documentation Control (Primary Focus)

• Establish and govern the enterprise document and information control system that all CPR projects operate within defining QTS numbering naming revision and metadata standards and confirming each project is set up to them.

• Maintainthe owners recordof all drawings and design documents issued bythe design team (A/E)and Contractors through each project stage withrevision andstatusverified against the contract deliverable list.

• Govern the owners RFI submittal and design-review workflows consolidating QTS comments meeting contractual review windows verifying teams are working from the current Issued-for-Construction set and escalating overdue or at-risk items to the Project Team.

• Define QTSBIM modelanddata deliverable requirements(e.g. Autodesk ACC / BIM 360)verifydeliveredmodelsanddrawing registersmeet them and resolve issues that threaten information flow or audit-trail integrity.

• Draft and maintain the document control as-built and turnover requirement exhibits used in QTS RFPs and A/E contractor and vendor agreements so documentation obligations are contractually enforceable from award.

• Control access to sensitive site security and critical-infrastructure drawings administering permissions watermarking and controlled-distribution rules for internal staff and external partners.

Closeout & Handover Documentation (Primary Focus)

• Own turnover documentation requirements and acceptance criteria as-builts O&M manuals warranties permits and asset data defining what constitutes an acceptable record set formally accepting or rejecting submissions from the design team and contractors and transmitting the approved record set to Technical Operations at Substantial and Final Completion.

• Enforce delivery of turnover documentation through contract terms and project governance recommending retention or closeout milestone holds where submissions are incomplete or non-compliant.

• Partner with Technical Operations to define and verify the asset equipment and warranty data required at turnover ensuring it is delivered in a structured format that loads cleanly into the CMMS / asset management system.

• Administer records retention legal hold audit support and long-term archiving of capital project documentation including permits inspection records AHJ correspondence and contract documents producing records on request for audit insurance or claims and disputes.

• Establish Day-2 / Facilities Capital document control disciplineandcapturelessons learned at each project stageintothe CPR lessons-learned repository.

Standards Governance & Team Leadership

• Author and maintain document control guidance procedures and administrative standards aligned to QTS protocols serving as the subject-matter expert for design and closeout documentation across the CPR portfolio.

• Manage develop and set priorities for the Document Control Lead and providefunctionaldirection andtrainingto Project Administratorsdesign firms and contractors on QTS document control standards.

• Govern user access and permissions across QTS document control platforms and audit design team and contractor compliance with contractual documentation requirements driving continuous improvement in standards and project set-up.

• Represent document control in project governance and gate reviews reporting documentation compliance and turnover-readiness KPIs into the project reporting cycle.

Systems & Integration

• Administer and maintain Autodesk Construction Cloud / Forma as the QTS platform of record for project management and document control owning project set-up folder and permission structures naming and revision standards workflow configuration and template governance across the CPR portfolio.

• Govern QTS access and data extraction in contractor-hosted and legacy systems (Procore SharePoint Smartsheet) so records of consequence are captured into the platform ofrecord andensure controlled design and closeout records flow into Palantir Foundry with accurate metadata and intact audit trail partnering with the Manager Data Analytics & Information Management on definitions and integration integrity for downstream Power BI / Tableau reporting.

• Lead the document control workstream of the ACC / Forma and Palantir Foundry transition migration scope and record mapping post-cutover validation and user adoption coordinating with document control counterparts across QTS regions in the United States.

What You Will Need to Be Successful: (Required Qualifications Education Experience Certifications)

• Bachelors degree in Construction Management Engineering Information Management or a related field or equivalent combination of education and directly related experience.

• 810 years of document control experience on medium-to-large capital construction projects including3 years leading or supervising document control staff.

• Experience working on the owners side of capital projects setting documentation requirements reviewing and accepting design and contractor deliverables and administering records retention and turnover to an operations organization.

• Advanced knowledge ofAutodesk Construction Cloud /Formaor a comparable enterprisedocument managementandcontrolplatform(essential)including administration permissions and workflow configuration plus SharePoint Word and Excel.Experience with Procore or similar contractor-hosted platforms is valued.

• Demonstratedexpertisein design-document control (drawings submittals RFIs revision control) and closeout/handover documentation (as-builts O&M manuals warranties).

• Knowledge of construction-industry processes and contract typesincluding the ability to write and enforce documentation as-built and turnover requirements through contracts and specificationswith proven ability to mentor train and manage document control personnel.

• Strong planning andprocess-managementskills with meticulous attention to detail and accuracy.

• Clear effective written and verbal communication in English.

Nice to Have: (Preferred Qualifications Education Experience Certifications)

• ISO 9001 and Internal Audit certifications.

• Document control records or information management certification such as CDIA AIIM Certified Information Professional (CIP) Certified Records Manager (CRM) or an equivalent construction document control credential.

• PMI certification (PMP or CAPM) or equivalent project management training with familiarity applying stage-gate governance and structured project controls on capital projects.

• Experience migrating document control records between platforms including record mapping metadata validation and user adoption on an enterprise system rollout.

• Live construction-site experience in a similar role ideally in a mission-critical / data center owners organization.

• Hands-on exposure to Palantir Foundry Smartsheet or comparable governed data and workflow platforms and to controlled records feeding downstream Power BI / Tableau reporting.

Other Key Skills: (KSAs)

• Highly organized and customer-focused people leader able to set direction and work on their own initiative.

• Buildsstrong relationships with the Facilities team and external partners (Architects Engineers OFCI vendors Contractors).

• Meticulous about audit-trail integrity records accuracy andtimelyinformation flow with a drive to improve systems over time.