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Manager, Design Technologist, Elevated Shopping Experience
Job Location:
Job Location:
New York City, NY - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
20 August 2026 (17 hours ago)
Posted:
Application Deadline:
17 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are looking for a Design Technology Manager to lead a team of Design Technologists focused on generative AI tools creative workflows and technical innovation for éShop.
This is not a traditional design production role. The team develops new ways to create content and customer experiences through AI-powered workflows content generation tools multi-model systems quality gates agent integrations APIs and connections with existing production platforms.
The manager will establish the structure priorities and operating mechanisms that allow the team to own work from concept through production. They will lead people manage commitments remove barriers negotiate priorities and guide technical decisions across usability scalability integration governance and operational readiness.
Key job responsibilities
1. Lead and develop a team of Design Technologists focused on AI tools creative workflows automation and backend innovation.
2. Set priorities manage capacity and allocate resources across short-term delivery and long-term strategic goals.
3. Enable end-to-end ownership by removing blockers and creating structures for independent team delivery.
4. Partner with creative product engineering science operations and platform teams to turn business needs into scalable solutions.
5. Manage scope commitments escalations and technical tradeoffs across usability quality scalability governance and production readiness.
6. Establish clear workflows service level agreements operating mechanisms and best practices.
7. Ensure tools integrate with existing systems and have plans for adoption maintenance measurement and improvement.
8. Drive data-informed decisions by making customer outcomes quality and operational performance measurable and auditable.
9. Coach team members support career growth manage performance transparently and build an inclusive and autonomous team culture.
10. Simplify processes improve operational metrics and ensure the teams work receives clear visibility and recognition.
A day in the life
You will partner closely with the éShop Innovation Lead to set priorities and translate creative and operational needs into practical AI tools and workflows.
Your day may include leading stand-ups planning sprints reviewing team capacity removing blockers and helping the team resolve technical or delivery tradeoffs. You will assess internal and external requests manage stakeholders share project updates and align resources against the most important priorities.
You will also coach the team review work in progress and help ideas move from early concepts and prototypes into scalable production-ready solutions. A key part of the role is ensuring existing tools and workflows remain reliable secure measurable and easy to maintain. You will monitor performance address defects improve adoption and plan ongoing updates so solutions continue to meet customer and business needs.
About the team
This role sits within éShop the organization responsible for creating elevated product content and shopping experiences across Amazon. éShop brings together creative production design technology and operations to help customers discover understand and engage with products across global marketplaces. The team combines UX innovation design technology AI-enabled content creation workflow development and operational readiness to turn new ideas into scalable customer experiences.
- Experience coordinating cross-functional inputs meeting deadlines and effectively managing competing priorities
- Bachelors degree
- 7 years of experience as a Design Technologist Creative Technologist or equivalent role building production-quality prototypes at the intersection of design and engineering
- 3 years of people management experience including hiring performance management and team development
- Proficiency with AI and generative interfaces node-based workflows and agentic systems with the ability to build functional prototypes using real model APIs and production data.
- Demonstrated ability to work on large ambiguous problems with limited guidance and deliver results
- Bachelors degree in design computer science engineering human-computer interaction or a related field or equivalent professional experience.
- Knowledge of multi-model systems agent orchestration evaluation frameworks and human-in-the-loop review.
- Familiarity with generative AI systems image generation video generation LLM-powered interfaces or agentic workflows
- Experience working with workflow orchestration system integrations or backend service dependencies.
- Familiarity with accessibility standards design systems and UX research integration
- Usage of generative AI tools to enhance workflow efficiency with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products workflows or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
This is not a traditional design production role. The team develops new ways to create content and customer experiences through AI-powered workflows content generation tools multi-model systems quality gates agent integrations APIs and connections with existing production platforms.
The manager will establish the structure priorities and operating mechanisms that allow the team to own work from concept through production. They will lead people manage commitments remove barriers negotiate priorities and guide technical decisions across usability scalability integration governance and operational readiness.
Key job responsibilities
1. Lead and develop a team of Design Technologists focused on AI tools creative workflows automation and backend innovation.
2. Set priorities manage capacity and allocate resources across short-term delivery and long-term strategic goals.
3. Enable end-to-end ownership by removing blockers and creating structures for independent team delivery.
4. Partner with creative product engineering science operations and platform teams to turn business needs into scalable solutions.
5. Manage scope commitments escalations and technical tradeoffs across usability quality scalability governance and production readiness.
6. Establish clear workflows service level agreements operating mechanisms and best practices.
7. Ensure tools integrate with existing systems and have plans for adoption maintenance measurement and improvement.
8. Drive data-informed decisions by making customer outcomes quality and operational performance measurable and auditable.
9. Coach team members support career growth manage performance transparently and build an inclusive and autonomous team culture.
10. Simplify processes improve operational metrics and ensure the teams work receives clear visibility and recognition.
A day in the life
You will partner closely with the éShop Innovation Lead to set priorities and translate creative and operational needs into practical AI tools and workflows.
Your day may include leading stand-ups planning sprints reviewing team capacity removing blockers and helping the team resolve technical or delivery tradeoffs. You will assess internal and external requests manage stakeholders share project updates and align resources against the most important priorities.
You will also coach the team review work in progress and help ideas move from early concepts and prototypes into scalable production-ready solutions. A key part of the role is ensuring existing tools and workflows remain reliable secure measurable and easy to maintain. You will monitor performance address defects improve adoption and plan ongoing updates so solutions continue to meet customer and business needs.
About the team
This role sits within éShop the organization responsible for creating elevated product content and shopping experiences across Amazon. éShop brings together creative production design technology and operations to help customers discover understand and engage with products across global marketplaces. The team combines UX innovation design technology AI-enabled content creation workflow development and operational readiness to turn new ideas into scalable customer experiences.
- Experience coordinating cross-functional inputs meeting deadlines and effectively managing competing priorities
- Bachelors degree
- 7 years of experience as a Design Technologist Creative Technologist or equivalent role building production-quality prototypes at the intersection of design and engineering
- 3 years of people management experience including hiring performance management and team development
- Proficiency with AI and generative interfaces node-based workflows and agentic systems with the ability to build functional prototypes using real model APIs and production data.
- Demonstrated ability to work on large ambiguous problems with limited guidance and deliver results
- Bachelors degree in design computer science engineering human-computer interaction or a related field or equivalent professional experience.
- Knowledge of multi-model systems agent orchestration evaluation frameworks and human-in-the-loop review.
- Familiarity with generative AI systems image generation video generation LLM-powered interfaces or agentic workflows
- Experience working with workflow orchestration system integrations or backend service dependencies.
- Familiarity with accessibility standards design systems and UX research integration
- Usage of generative AI tools to enhance workflow efficiency with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products workflows or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 186600.00 - 252500.00 USD annually
Required Experience:
Manager
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
