Manager, Agency Performance

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Takeda Pharmaceuticals

Lexington MA

This position will lead agency performance initiatives that strengthen governance performance capability innovation and consistent ways of working across agency brand and internal stakeholder this role you will report to theAssociate Director Agency and Vendor Performance. This is an individual-contributor role with no direct reports.

• Operational Excellence: Oversee Agency Performance projects and workplans by coordinating stakeholders tracking milestones and ensuring timing commitments and deliverables are met.

• Stakeholder Enablement & Standards: Develop agency performance standards tools playbooks and training to build capability improve process adoption and promote consistent ways of working across agencies and brand teams.

• Agency Performance Management: Manage agency KPIs across quality speed efficiency cost and other agreed measures. Identify trends risks and improvement opportunities and coordinate actions with agencies and internal stakeholders.

• Agency Governance & Relationship Management: Coordinate governance activities including performance reviews issue and risk management escalations and action tracking. Strengthen collaboration and accountability across agencies and internal partners.

• Agency Innovation & Capability Development: Support pilots of new agency capabilities and ways of working including modular content AI-assisted production and automation. Assess results and recommend opportunities to scale successful approaches.

• Bachelors degree required; MBA or advanced degree preferred.

• 57 years of experience in pharmaceutical/biopharma/healthcare marketing communications advertising

• Experience in commercial strategy marketing operations or agency management in the pharma or healthcare sector

• Experience leading large agency ecosystems (e.g. content media digital)

• Direct experience working in regulated pharma environments

• High accountability for quality compliance and cost efficiency

• Ability to balance innovation with risk mitigation

• Comfortable challenging agencies and internal teams

• Skilled at navigating Medical and Commercial priorities

• Excellent communication skills capable of ensuring clarity and understanding across diverse markets and stakeholders

• External stakeholder management incl. agency performance governanceand KPI development

• Financial and cost management acumen

• Strong knowledge of procurement processes

• Understanding of RFP design and contract negotiation partnership

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees and we strive to be more transparent with our pay practices.

For Location:

U.S. Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors including the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

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EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race color religion sex sexual orientation gender identity gender expression parental status national origin age disability citizenship status genetic information or characteristics marital status status as a Vietnam era veteran special disabled veteran or other protected veteran in accordance with applicable federal state and local laws and any other characteristic protected by law.

Job Exempt