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Management and Program Analyst


Job Location:

Washington, DC - USA

Yearly Salary: USD 121785 - 121785
Posted: 6 October 2026 (Yesterday)
Application Deadline: 4 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

This position is located in Federal Student Aid (FSA) located in Washington DC. FSA is responsible for awarding billions of dollars in federal student aid funds. Our vision is to be the most trusted and reliable source of student financial aid information and services in the nation. Our core values include integrity customer service excellence respect stewardship and teamwork.


Duties

APPLICATION LIMIT: This vacancy announcement is limited to the first 25 applications received and will close at 11:59PM Eastern Time on the day that we receive the 25 applications or at 11:59PM Eastern Time on the listed closing date whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Management and Program Analyst0343-13 you will be responsible for:

  • Develops procedures and systems for assessing the effectiveness of programs and/or management processes.
  • Evaluates and advises on organization structures methods and procedures.
  • Analyzes and evaluates on a quantitative and qualitative basis the effectiveness of line program operations in meeting established goals and objectives.
  • Analyzes management information requirements.
  • Communicate effectively verbally and in writing with tact specificity and clarity.

Requirements
Conditions of employment

    Condition of Employment:

    As a condition of employment for accepting this position you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

    You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.

    If you are a current federal employee you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements we will review your responses to the core eligibility questions on the occupational questionnaire as well as your submitted resume and required documents. To make an accurate determination you will need to include on your resume your federal position title pay plan occupational series grade level agency dates for which you held the grade level (stated as MM/YYYY to MM/YYYY OR MM/YYYY to PRESENT) and total hours worked per week. Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community student social).

    Key Requirements:

    1. Relocation will not be paid.
    2. Males 18 and over must be registered with the Selective Service.
    3. You may be subject to serve a one-year probationary period.
    4. Must be a US Citizen
    5. May be required to complete background investigation.
    Qualifications

    Minimum Qualification Requirements:
    You may meet the minimum qualifications for the GS-13 if you possess the specialize experience.

    Specialized Experience for the GS-13
    One year of experience in either federal or non-federal service that is equivalent to at least a GS-12 performing two (2) out of three (3) of the following duties or work assignments:

    1. Experience in identifying and developing ways to resolve problems or cope with issues which directly affect the accomplishment of principal program goals and objectives.
    2. Experience in working with all levels of leadership within the Department other federal agencies and groups external to the agency.
    3. Experience in coordinating with internal and external stakeholders and working with team members to gather data perform research conduct analysis and improve internal operating procedures.

    Knowledge Skills and Abilities (KSAs)
    The quality of your experience will be measured by the extent to which you possess the following knowledge skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).
    1. Skill to plan schedule and conduct projects and studies to evaluate and recommend ways to improve work operations in a program or support setting.
    2. Knowledge of pertinent laws policies regulations and precedents applicable to the program and related resources in the area being studied.
    3. Skill in adapting analytical techniques and evaluation criteria to measure and or improve program effectiveness and or organizational productivity.
    4. Knowledge of the major issues program goals and objectives work processes and administrative operations of the organization.
    5. Ability to use judgment and discretion in interpreting and revising existing policy.

    Education

    Education cannot be substituted for experience for this position and grade level.

    Additional information

    Veterans Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview you may email to schedule a session with a career counselor (Veterans Counseling Session should be placed in the subject line of the email).

    Student Loan Default: If selected for this position we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default we will contact you to make arrangements for repayment prior to making an official offer of employment.

    Suitability and Investigation: If selected for this position you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.

    Essential/Non-Essential: This position is considered non-essential for purposes of reporting to work during federal government closures.

    Financial Disclosure: This position does not require financial disclosure.

    Bargaining Unit: This position is included in the bargaining unit (American Federation of Government Employees (AFGE) Local 252)

    Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued should vacancies occur. We may also share selection certificates amongst program offices across the agency.

    Reasonable Accommodation Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: you are unable to apply online and would like to request information about the Alternate Application process please use the contact information at the bottom of this announcement.

    Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    As an ED employee you will also benefit from our family-friendly work environment. As part of our commitment to maintain a work life balance we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


    Required Experience:

    IC