Management and Program Analyst
Nashville, TN - USA
Job Summary
The Management and Program Analyst reports to the Senior Business Manager (Supervisory Health System Specialist) of the Medical Specialty Care at the Veterans Affairs Tennessee Valley Healthcare System Nashville TN.
***THIS IS NOT A VIRTUAL POSITION YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***
Duties will include but may not be limited to the following:
- Collects compiles and tracks data for clinic management and healthcare analytic projects to improve the effectiveness processes healthcare delivery and care for patients.
- Identifies clinic inefficiencies and bottlenecks researches root causes and creates innovative alternatives to ensure delivers of timely appropriate and quality of patient care.
- Develops analyzes and evaluates clinic and healthcare data on a quantitative and qualitative basis which includes data mining reporting program development and advising on improvement efforts to leadership.
- Maintains project tracking system including change control documentation and notification of all aspects of the project to key stakeholders in a timely manner.
- Performs cost analysis and effectiveness studies on an on-going basis.
- Provides data metrics and analysis that greatly contribute to the decisions that impact finances and workflow of proposed programs and policies.
- Initiates audits for the purpose of validating various aspects of data integrity.
- Provides recommendations and innovative solutions to resolve discrepancies and errors with the goal of improving timeliness and the appropriateness of services provided.
- Performs other duties as necessary
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
- You must be a U.S. Citizen to apply for this job
- To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
- Selective Service Registration is required for males born after 12/31/1959
- Physical Requirements: The work is sedentary. Typically the incumbent may sit comfortably to perform work of the position. However there may be some walking bending standing carrying of light items such as papers and books. No special physical demands are required to do the work.
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See Required Documents below for details.
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
To qualify for this position applicant(s) must meet at least one of the following qualification requirements.
SPECIALIZED EXPERIENCE: Requires at least one (1) year of specialized experience that has equipped you with the particular knowledge skills and abilities to successfully perform the duties of this position. To be creditable experience must have been equivalent to the GS-7 grade level in the Federal service. Specialized experience includes: Collecting analyzing and evaluating data on a quantitative and qualitative basis to include data mining reporting program development and advising leadership on improvement initiatives and recommendations; utilizing various tools and methods such as reports data servers analytic servers and Microsoft Office products (PowerPoint Excel Access) to create presentations data analysis and project documentation. OR
SUBSTITUTION OF EDUCATION FOR EXPERIENCE (TRANSCRIPT REQUIRED): Successful completion of a masters or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B or J.D. if related. Such education must demonstrate the knowledge skills and abilities necessary to do the work. OR
COMBINATION OF EDUCATION AND EXPERIENCE (TRANSCRIPT REQUIRED): An equivalent combination of successfully completed graduate-level education (in excess of 1 year) and experience may be used to meet total qualification requirements.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at experience must be fully documented on your resume and must include job title duties month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 80 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC