Management Analyst III

Exam # 26/14C31/08JH

SUMMARY OF POSITION

Monterey County Health Departments Behavioral Health Bureau is seeking applicants for a Management Analyst III position which functions as a Revenue Cycle Manager/Claims Billing Manager. The Management Analyst III will be responsible for the billing of Medi-Cal Medicare private insurance and consumers for the Behavioral Health Bureau. This position coordinates the daily activities of the Mental Health Services and Substance Use Treatment Accounts Receivable/Billing Unit/Revenue Cycle Management Unit comprised of seven staff which is responsible for billing approximately $120 million annually in services and for assisting clients in applying for Medi-Cal and Covered California benefits. The Management Analyst III directly supervises a Supervising Patient Account Representative and a Departmental Information Systems Specialist; researches interprets and implements complex state and federal policies and regulations monitors insurance claim billings; approves Medi-Cal and Medicare electronic claims; and troubleshoots errors related to the billing addition the Management Analyst III will act as a conduit between billing operations program staff and IT to troubleshoot issues or develop new reports or analyses.

The County of Montereys Health Department Emergency Medical Services (EMS) Bureau is seeking applicants for a Management Analyst III position. The EMS Bureau is responsible for EMS system coordination medical oversight and coordination of the delivery of emergency medical services by provider organizations in Monterey County. The position is a full-time regular status position that reports to the EMS Bureau Chief. The Management Analyst III will be responsible for providing direct supervision to the EMS Bureaus team of five EMS Analysts. The position plans implements and evaluates the EMS System; implements advanced life support and basic life support systems; establishes policies and protocols to assure medical control of the EMS system; designates receiving hospitals base hospitals and specialty care services; manages EMS Quality Improvement (QI) Programs; authorizes prehospital (EMT and Paramedic) training programs; coordinates Multi-Casualty Incidents (MCI) response and engages in medical disaster preparedness; and organizes EMS dispatch and communication standards including medical dispatch protocols. The ideal candidate should possess exceptional verbal and written communication skills; demonstrate the ability to develop interpret and apply complex regulations and policies to the specific assignment; and experience in planning organizing supervising and evaluating the work of subordinate staff directly or through subordinate supervisors.

The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses and awards veterans preference points for this recruitment. To learn more about the eligibility requirements and the process be sure to read the Hiring Preference for Veterans and Eligible Military Spouses section located towards the end of this job flier.

The Eligible List established by this recruitment process will be used to fill current and future vacancies both regular and temporary as they arise.

• May supervise support technical professional and Management Analyst staff or serve as lead to Management Analysts.
• Analyzes researches gathers and interprets information on a wide variety of management matters such as budgets legislation programs contracts and staffing.
• Manages and provides administrative analytical staff support services for a major program or function.
• Makes recommendations regarding policies procedures organization operations programs and other management-related areas.
• Coordinates activities related to projects programs and/or other areas being analyzed.
• Interprets policies and procedures to department staff County employees and external agencies and individuals.
• Obtains data/information from internal and external departments and agencies in regard to areas being analyzed such as funding sources interdepartmental activities and programs.
• Provides direction to internal and external parties on assigned projects and activities.
• Prepares and presents written and oral reports on recommendations data impacts options strategies and conclusions that are based on analyses.
• Implements and evaluates policies procedures and programs related to the assignment.
• Performs other related duties.
• Researches interprets and complies with local state and federal codes regulations laws policies procedures and guidelines.

To view the complete job description please visit the Monterey County website: Management Analyst III

THE SUCCESSFUL CANDIDATE

Will have a proven track record demonstrating the following knowledge skills and abilities:

Working Knowledge of:

• Principles and practices of management and supervision.
• Principles of mathematical and statistical analysis preparation and presentation.
• Research techniques.
• Principles and practices of public and/or business administration.
• Report writing.
• Internal and external operations functions and resources related to the assignment.

Skill and Ability to:

• Manage analytical and administrative support services.
• Supervise management professional support and technical staff.
• Analyze and interpret a wide variety of complex data and information.
• Conduct comprehensive and in depth research.
• Identify issues options and projected outcomes and make recommendations.
• Prepare and present written and oral reports.
• Interpret and apply codes regulations laws policies procedures and guidelines.
• Coordinate a wide variety of activities.
• Work independently and in a timely fashion.
• Communicate effectively orally and in writing.
• Provide direction to others on projects and activities.
• Work cooperatively and tactfully with others.

Desirable Qualifications:

• Ability to speak read and write effectively in English and Spanish

Any combination of training education and/or experience which provides the knowledge skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:

Education

• Bachelors degree in business administration public administration social services political science education or a related field.

And

Experience

• Two years of experience performing administrative analytical duties which have provided some knowledge of the designated program or function.

CONDITIONS OF EMPLOYMENT:

• Successfully complete a background check to include fingerprinting.
• Possess and maintain a valid California Class C drivers license or the ability to provide suitable transportation that is approved by the appointing authority.
• Be available to work a flexible schedule including evenings weekends holidays and during times of disaster and/or emergency.

The County of Monterey offers an excellent benefits package. Please visit our website to view theBargaining Unit X Benefit Summary Sheet. This information is not legally binding nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES:

• As a condition of employment prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment driving record and record of any criminal convictions.
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
• If you are hired into this classification in a temporary position your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary.

Applyon-line at the final filing date of Sunday September 6 2026 at 11:59 PM (PST)

or

Hard copy applications may be obtained from and submitted during normal business hours

Monday Friday 8:00 AM - 5:00 PM by contacting:

Monterey County Health Department

Attn: Human Resources Division

1270 Natividad Road

Salinas CA 93906.

Phone: Fax:

The selection process is tentative and applicants will be notified if changes are made. To assess applicants possession of required qualifications the examination process may include an oral examination pre-examination exercises performance examination and/or written examination. The competitive examination process includes submittal of required application materials. Acomplete application package will include:

• A completed County of Monterey Employment Application
• Responses to the Supplemental Questions

Applicants who fail to provide all required materials by thefinal filingdeadline will not be cover letters letters of interest and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses (i.e. surviving spouses of veterans spouses of totally disabled veterans and spouses of active-duty service members) and awards veterans preference points for this recruitment. To obtain a Veterans and Eligible Military Spouse Preference Application please visit the Human Resources website or click on the following link:Click Here to View the Veterans and Eligible Military Spouse Preference Application

To apply for veterans preference points veterans or eligible military spouses must complete and email a Veterans and Eligible Military Spouse Preference Application with supporting documentation of their eligibility by the final filing deadline to