Management Analyst
Job Location:
Hill Air Force Base, UT - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the NAF HR Office.
This is a Regular Full Time (RFT) position with a guaranteed minimum of 40 hours weekly and with benefits (medical dental life insurance retirement 401(k) and annual/sick leave).
Recruitment and retention may be authorized.
Program Management and Process Improvement: Serves as the primary Management Analyst for the 75th Force Support Squadron providing data-driven analysis process-improvement solutions and administrative oversight for Nonappropriated Fund (NAF) programs. Identifies inefficiencies in business HR and operational workflows; develops automated tools SharePoint systems Power Automate flows and dashboards to streamline processes and improve accuracy timeliness and compliance. Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicants eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date 07/17/2026 Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Conducts process mapping data collection and trend analysis to recommend policy and procedural improvements. Leads and documents local process-improvement initiatives aligned with Air Force and AFSVC guidance; develops implementation guides and templates to enable replication at other installations. Provides statistical reports return-on-investment (ROI) analysis and workflow metrics to leadership to inform data-driven decisions. Collaborates with HR and other squadron flights to develop standard operating procedures (SOPs) that improve mission effectiveness and customer experience.
Training Program Management: Serves as the Unit Training Manager (UTM) for NAF employees overseeing the development coordination and execution of training programs to ensure workforce readiness and onboarding annual and professional-development training programs ensuring accuracy of training records and alignment with Department of the Air Force AFMAN and NAF training initiatives including course design scheduling documentation and feedback completion of mandatory training updates training databases and provides reports to supervisors and training resources ensures training materials are current and accessible and develops tools to improve training program efficiency and training feedback and performance data to identify emerging skill gaps and recommend improvements to programs or processes.
Records Privacy and Information Management: Serves as the Unit Records Manager (URM) for the 75 FSS NAF operations ensuring compliance with federal and Air Force records-management the records inventory file plans and disposition schedules; provides guidance to program managers on proper records maintenance transfer and destruction procedures.
Conducts annual file plan reviews and ensures records custodians receive required training and certification. Oversees controlled sensitive and Personally Identifiable Information (PII) records ensuring secure storage proper access control and accountability.
Serves as the Unit Privacy Monitor advising personnel on PII safeguarding breach prevention and reporting requirements in accordance with AFI 33-332 and NAF privacy policies. Serves as the Unit SharePoint Site Owner/Manager maintaining site permissions structure and content to support knowledge management collaboration and version control across NAF operations.
Administers and monitors the Interactive Customer Evaluation (ICE) feedback system reviewing and analyzing customer comments to identify training gaps service trends and areas for improvement. Compiles data for leadership reports and uses feedback insights to inform process improvements and staff-development initiatives.
Performs other related duties as required.
If interested in applying for this position you may preview the online application: of employment
Business Based Action Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran and Transition Hiring Preference
In order to qualify you must meet the experience requirements described below. Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education your transcripts will be required as part of your application.
Qualifying Experience:
Applicant must have progressively responsible experience in substantive personnel management and administration. Must have knowledge of and skill in interpreting and applying regulations policies practices and procedures covering personnel management programs. Must possess basic computer skills. Must be familiar with personal computer applications such as Windows MS Word Excel Access and the Internet. Ability to communicate with others effectively both orally and in writing. Must possess skill in dealing with customers and the public.
Condition(s) of Employment:
Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level) is required
You will be evaluated on the basis of your level of competency in the following areas:
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Required Experience:
IC
