Management Analyst 4 (OneWA Project Readiness Trainer)

WSLCB Vision
Safe communities for Washington State.

Mission
Promote public safety public health and trust through fair administration education and enforcement of liquor tobacco cannabis and vapor laws.

Who we are

The mission of theWashington State Liquor and Cannabis Board(WSLCB) is to promote public safety public health and trust through fair administration education and enforcement of liquor cannabis tobacco and vapor laws. We search for people who demonstrate a strong work ethic excellence in customer service partnering and teamwork and quality performance.

We want to create a culture that fosters excellence in customer service open and honest communication transparency and accountability data-driven decisions and business-initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promoteDiversity Equity Inclusion and Belonging (DEIB)in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build educate and inspire an inclusive environment that recognizes respects and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education background or beliefs. As a WSLCB team member you will have opportunity to join statewide business resource groups (BRGs) such asRainbow Alliance and Inclusion Network;Veteran Employee Resource Group;Latino Leadership NetworkBlacks United in Leadership and Diversity;Disability Inclusion Network;Washington Immigrant Network;Hawaiians Asians and Pacific Islanders Promoting an Empowerment Network;Supporting our Voices Empowering Rights and Engaging Indigenous Governance;andInteragency Committee of State Employed Women.

The Washington State Liquor and Cannabis Boards (WSLCB) Finance Division is announcing an exciting opportunity for a Management Analyst 4 (OneWA Project Readiness Trainer)projectposition inOlympia WAto the Chief Financial Officer and the General Accounting Manager.

Under general direction this position will serve in the agencys transition support efforts from the legacy Agency Financial Reporting System (AFRS) to the One Washington (OneWA) Workday platform. It focuses on the bridge between technical configuration and agency business operations. This role is responsible for overseeing critical testing efforts ensuring systems and business processes function as intended and personnel are prepared for Go-Live.

The position serves as the high-level readiness trainer between the agency and the statewide OneWA project team at the Office of Financial Management (OFM) as agency staff transition to Workday. This role supports LCB staff through quality assurance efforts tied to the new ERP system helping them meet critical testing timelines and build the knowledge they need to test confidently and effectively. This project is funded at least through June 30 2027

If you have an interest in a project position and in helping WSLCB become fluent in Workday we encourage you to apply to be a part of the WSLCB team!

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive benefits package (including but not limited to Medical/Dental/Vision Long Term Disability Life Insurance etc.)
• Paid Vacation Leave and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employees career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities when possible)
• Employee Assistance Program- a confidential program created to promote the health safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarters Building in Olympia)
• Infants at Work Program to promote parent and infant bonding parental well-being and healthy infant development. Depending on your job duties work location and supervisor approval eligible employees who are new mothers fathers or legal guardians can bring their infant (six weeks to six months) when they return to work.
• Free parking

Some of the duties you will perform are:

• Leads the planning assessment development and delivery of enterprise-wide training strategies to prepare agency staff for the transition to the Workday ERP system.
• Collaborates with subject matter experts (SMEs) to translate complex business processes into clear training content.
• Evaluates the current state of staff knowledge and skills to identify gaps and specific skill deficiencies within impacted functional areas.
• Collaborate with managers and Subject Matter Experts (SMEs) to determine specific operational technical or soft skills needed for project success.
• Establish SMART (Specific Measurable Achievable Relevant Time-bound) learning objectives.
• Analyze business requirements user stories and design documents for completeness and testability.
• Ensure the developed testing solution meets functional and non-functional requirements.
• Provide regular updates on training progress and escalate potential roadblocks (e.g. skill shortages) and whether staff are ready for go-live to project management.
• Analyze potential risks and elevate them as appropriate to other areas of the project management team and key stakeholders; develop contingency plans to mitigate risk.
• Design and develop training materials including participant manuals instructor guides job aids quick reference guides slide decks and Standard Operating Procedures (SOPs) for agency-specific Workday processes.
• Ensure all materials meet state accessibility standards and are inclusive for all learners.
• Work with subject matter experts (SMEs) and integration partners to translate technical Workday processes into accessible content for end-users. Translate complex technical Workday functionality into clear role-based learning content and help teams build the knowledge they need to test confidently and effectively.
• Create job aids quick reference guides and desk manuals for agency subjects such as accounts payable accounts receivable asset management procurement and general ledger reconciliations. Partner with the OneWA training team to identify Learner Cohorts and ensure staff complete required Workday functional training.
• Design training scenarios that replicate the future user experience enabling practical application(s).
• Collaborate with the One Washington Project Liaison to track agency readiness levels through surveys and pulse checks for all training activities.
• Lead virtual and in-person training sessions for diverse learners.
• Manage training logistics scheduling and content agenda for engaging interactive workshops.
• Offer one-on-one support and mentoring to learners to ensure understanding and build confidence.

Required Qualifications:

Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.

Four (4) years of combined relevant professional experience and education in business administration public administration law or a related field.

AND

Four (4) years of experience conducting research and analyzing policies laws rules or regulations.

OR

Four (4) years of relevant professional experience in:

• Public Sector Accounting:Knowledge and understanding of Washington State governmental accounting and the State Administrative and Accounting Manual (SAAM).

• Enterprise Resource Planning: ERP training and testing experience developing and facilitating training for enterprise-wide systems such as Workday SAP or Oracle.
• Testing Data Integrity: Knowledge of functional testing techniques. For instance ensuring that a $5000 invoice payment entry doesnt turn into $50000 due to a system glitch.
• Defect Management: Ability to identify document track and report software defects effectively.
• Business Process Analysis: Ability to understand and analyze business processes. For instance the correct approval process to pay an invoice.

• Statewide Accounting Systems:Deep understanding of statewide accounting systems and processes: Agency Financial Reporting System (AFRS) Capital Asset Management System (CAMS) Enterprise Reporting Financial Toolbox and Web Intelligence.
• Chart of Accounts:Experience with AFRS coding structures and the utilization of AFRS transaction codes.

• General Ledger Reconciliation:Ability to research and resolve complex accounting variances to ensure data integrity during system migration.

Preferred/Desired Qualifications:

An education degree in a financial-related field certification as a Public Accountant Government Financial Manager Management Accountant or Internal Auditor with at least 18 quarter or 12 semester hours in accounting auditing or budgeting and 4 years of relevant professional experience in a financial-related field.

• Proficient in Microsoft Office programs: Smartsheet Word Excel Outlook Power Point - intermediate level.

• Implementation & Support: Guide agency staff through training testing and go-live support.
• Customer Experience:Prioritizetraining and communication to overcome natural resistance ensuring employees understand how the new system improves their daily tasks.

• Virtual Facilitation: Demonstrated ability to deliver engaging virtual instructor-led training (VILT).
• Inclusion & Accessibility: Knowledge of accessibility standards to ensure training materials are inclusive for all state employees.
• Problem Solving: Proven ability to work independently in an environment with limited oversight and shifting priorities.

• Communication:Ability to demonstrate interest sincerity and openness in all interactions with customers (internal and external).
• Analytical Thinking: Seeing a 10-step manual process and imagining it as a 3-step automated one.
• Diplomacy: Convincing staff to let go of their old tried and true (but inefficient) spreadsheets.

Required Competencies:

The ability to take action to learn and grow

This equity competency identifies people who are curious about themselves and others who take responsibility for knowing their own strengths and weaknesses and who use their learning to make government programs and processes more efficient and effective to serve all in Washington.

The ability to take action to meet the needs of others

This equity competency identifies people who are flexible adaptable customer-service focused and willing and able to empathetically respond to the unique needs of the people they work with and serve.

• Accountability: Accept personal responsibility and accountability for the quality and timeliness of our work and for meeting workplace expectations. Achieves excellent results with little oversight. Link agency mission/vision/values to everyday work.
• Communications: Communicate clearly accurately and in a timely manner. Actively listen and engage in open respectful professional dialogue. Perform work in a helpful friendly and positive manner.
• Service Focus:Treat our fellow employees our clients and the public as partners and collaborators who are equally committed to a healthy prosperous Washington. Build and maintain internal and external satisfaction with the services offered by the agency. Consistently strive to exceed expectations.
• Adaptability and Flexibility:Solve problems consider different perspectives and find new creative ways to accomplish our work. Adapt easily to changing needs conditions and work dynamic situations adapt approaches goals and methods to achieve successful solutions and results.
• Relationships: Build and maintain cooperative relationships characterized by a high level of acceptance and cooperation.
• Trust and Integrity: Remain objective at all times and ensure that professional judgment rather than personal opinion influences our work. Earn the trust respect and confidence of coworkers and customers through consistent honesty forthrightness and professionalism in all interactions.
• Workload Management: Effectively organize multiple assignments sometimes of a complex nature or involving competing priorities to produce work products that are accurate thorough and on time.
• DEI Knowledge Understanding & Commitment:Contribute to fostering a more diverse equitable inclusive and belonging workplace environment (examples of contribution include but are not limited to attending a listening session engaging in a book club pertaining to the relevant subject participating in a training conference or other learning opportunity).

1. Completed online application.
2. Current Resume.
3. Letter of Interest describing how you meet the specific qualifications for the position.
4. Three professional references to include a current or recent supervisor with email addresses and phone numbers.