Management Analyst 4 Compliance ATLAS Trainer

Who we are looking for:
You are an experienced tax administration professional who projects a positive attitude and encourages process improvements. You will manage divisional resources to ensure risk and change is communicated to all levels within the organization.

This position is an opportunity to collaborate and build strong partnerships while sustaining an idea-driven environment. You must have expert knowledge of the agencys business processes practices tax administration programs policies and procedures and ATLAS system navigation and functionality.

The Compliance ATLAS trainer will:

• Research and evaluate current and future ATLAS training needs and resources.
• Provide consultation to divisions Change Manager and Management Team.
• Plan coordinate and manage the divisions ATLAS training program.
• Coordinate develop implement and present ATLAS training to division staff.
• Recognize needs and create training curriculum based on these needs.
• Create and update procedures.

The required qualifications are key competencies that have been successfully demonstrated through experience or education in the following areas. The ideal candidate will possess a substantial combination of the knowledge skills and abilities below to successfully perform the duties and tasks of the Management Analyst 4 (ATLAS Trainer).

• Demonstrated experience researching evaluating and interpreting complex business processes or system functionality gained through progressively responsible work with enterprise systems such as ATLAS or similar technology platforms.
• Proven ability to coordinate develop implement and deliver training programs including classroom virtual and resource-based training acquired through experience as a trainer power user or instructional support professional.
• Progressive experience creating updating and maintaining procedures or instructional materials using strong technical writing skills that were developed through roles involving process documentation or policy development.
• Demonstrated ability to consult with management and cross-division partners by gathering information analyzing impacts and providing recommendations obtained through experience supporting projects system enhancements or operational changes.
• Proven ability to communicate complex system updates training needs or procedural changes in clear concise language to diverse audiences as evidenced by prior work conducting presentations writing updates or facilitating meetings.
• Demonstrated skill in organizing and prioritizing multiple assignments in a fast-paced deadline-driven environment gained through roles requiring coordination of competing priorities or project timelines.
• Proven ability to analyze training effectiveness and adjust curriculum based on performance data user needs or system changes developed through experience monitoring training outcomes or supporting continuous improvement efforts.
• Demonstrated ability to build and maintain collaborative relationships across divisions or program areas acquired through experience partnering with management trainers or project teams to align procedures and training strategies.
• Progressive experience interpreting and communicating the impacts of system updates service pack rollouts or process changes developed through roles requiring ongoing system monitoring or liaison responsibilities.
• Demonstrated ability to quickly learn and apply new and complex information technologies or procedures gained through prior work adapting to evolving systems tools or program requirements.

The ability to take action to learn and grow: Curious about themselves and others take responsibility for knowing their own strengths and weaknesses and use their learning to make government programs and processes more efficient and effective to serve all in Washington.

The ability to take action to meet the needs of others:Flexible adaptable customer-service focused and willing and able to empathetically respond to the unique needs of the people they work with and serve.

Uses an equity & inclusive approach:Actively seeks to understand and appreciate the diverse backgrounds perspectives and experiences of colleagues customers and communities. Encourages an inclusive culture where everyone feels valued and respected. Uses an equity lens that applies an objective perspective to daily work by considering impacts on the people we serve particularly marginalized groups by actively identifying and removing inequitable barriers.

Preference may be granted to applicants who possess:

A bachelors degree in business administration law public health health administration political science environmental science public administration or related field and four (4) years of experience conducting research and analyzing policies laws rules or regulations or comparable combination of graduate education and experience.

Additional experience may substitute year for year for education.

• Knowledge of programs policies and procedures within the Compliance division
• Experience creating E-learning training using Articluate 360 or similar software
• Experience using Microsoft Office tools such as Word Excel PowerPoint and Teams

• Complete your online application in detail as it will be used as your initial resume.
• Attach a cover letter detailing your qualifications and interest in the available position.
• Provide a list of three professional references.

Hello my name is Lance and I will be assisting with this announcement. As a 20-year Department of Revenue employee I understand the importance of finding a rewarding career with a work-life balance. At Revenue we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.

Please contact any part of the Staffing team at or give me a call .