Mammography Coordinator

Job Summary

The Mammography Coordinator provides nonclinical operational support for breast imaging services at an assigned imaging site. This role is responsible for mammography administrative/clerical workflow including but not limited to order accuracy prior imaging coordination FDA compliance and documentation management to support efficient screening and diagnostic processes within the breast imaging center. The coordinator functions as a backoffice organizer and workflow steward and does not provide direct clinical care.

Job Responsibilities

Answer phone calls for multiple sources including but not limited to patients providers and centralized scheduling.
Maintain communication letters for mail including result lay letters short-term follow-up letters annual and overdue reminders and certified letters to providers/patients
Maintain Mammo Bi-rad work-que for follow-up
Obtain Authorization or Release to request Prior imaging and reports from outside facilities.
Burn CDs for outside request for prior imaging
Receive and merge prior imaging and results in PACS with outside imaging order in EPIC.
Review all breast imaging orders for accuracy and request correct orders as needed
Transcribe written orders from outside providers into EPIC.
Assist in maintaining patient flow from waiting room to dressing/exam rooms.
Schedule patient appointments
Assist in obtaining authorizations and/or documentation needs for biopsy procedures.

Minimum Required Experience

Minimum 1 year of administrative or clerical experience in a healthcare medical office radiology or imaging environment.

Preferred/Desired Experience

Experience with medical records coordination order management or patient scheduling workflows. Prior exposure to breast imaging radiology or a diagnostic imaging center.

Minimum Required Education

High school diploma or equivalent

Minimum Required Special Skills

Strong attention to detail with demonstrated ability to manage high volumes of data and documentation accurately. Effective verbal and written communication skills

Preferred/Desired Special Skills

Demonstrated proficiency with EPIC PACS or other EMR. Basic knowledge of medical terminology particularly related to radiology or breast imaging.