Maintenance Service Technician II

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Maintenance Service Technician II
Company: Hitachi Particle Engineering and Services Inc.
Division: Particle Therapy Division (PTD)
Location: Madison WI
Status: Regular Full Time

Company Information:
Hitachi Particle Engineering and Services Inc. is the worlds leading commercial supplier of ion linear accelerator systems. We specialize in the development production installation and servicing of low-cost compact ion linear accelerators (linacs) using radiofrequency quadrupole (RFQ) linac and drift-tube linac (DTL) technology. Our company is dedicated to using this position of leadership to provide the highest quality and most reliable commercial ion linac systems to meet the needs of customers in medical industrial and research applications. HPES is located in Pleasanton CA as well as 5 Service Maintenance sites Mayo Clinic Rochester MN Mayo Clinic Phoenix AZ MD Anderson Houston TX St. Judes Children Hospital Memphis TN and John Hopkins Medical Washington DC.

Summary:

Hitachi Particle Engineering and Services Inc. is looking for an experienced Maintenance Service Technician II to provide service and maintenance for the Proton Beam Therapy (PBT) System which is used for treating cancer at The University of Wisconsin Hospitals and Clinics in Madison and the associated support systems as assigned.

The Maintenance Service Technician II will be responsible for preventative and corrective maintenances as well as troubleshooting. The Maintenance Service Technician II will work as part of the team to ensure compliance of technical and mechanical programs such as; worker safety spare parts program tool management equipment tagging facility procedure compliance administrative procedure compliance office equipment and systems by following all necessary procedures protocols and guidelines.

Responsibilities (up to but not limited to)
Monitor and provide support to positively affect operational performance and patient experience.
Respond to service support calls within a timely manner during working hours.
Interface with customers to ensure maximum customer satisfaction.
Work in compliance with all regulatory standards including but not limited to HIPPA EH&S FDA OSHA Radiation Safety and Hitachi internal policies.
Work with team members to schedule PM maintenance to minimize part costs and maximize efficiency.
Maintain an understating of proper PBT system specific vocabulary and awareness for effective communication and problem resolution.
Capable of performing all PBT system PMs (Daily weeklys monthlys Semi-Annuals & Annuals) and corresponding documents (PM CM work orders IAFs) in detailed and orderly fashion.
Capable of proper Laser Tracker utilization for data acquisition.
Ability to schedule and replace vacuum components (rough pumps TMPs and vacuum gauges) along with proper use of the vacuum leak detector to ensure PBT system is properly sealed from atmosphere and maintain vacuum levels.
Be able to perform proper X-ray tube replacement alignment of 2mm sphere to isocenter tube/FPD calibration crosshair alignment confirmation and radiation isocenter measurement.
Ability to guide and mentor maintenance technician I personnel
Inspect and test incoming/outgoing materials and participate in shipment preparations.
Create and incorporate newly written procedures under the senior technician engineering and managements guidance.
Troubleshooting and problem solving complex PBT system issue to support system up-time under the senior technician engineering and managements direction.
Create and maintain 6S practices (Safety Sort Store Shine Standardize Sustain) under managements direction.
Help maintain inventory control of all necessary supplies and chemicals with adherence to chemical safety and storage regulations.
Safely work in areas with high voltage and utilize proper LOTO (lock-out Tag-out) safety practices.

Qualifications:
Ability to read and interpret engineering documents (Schematics wiring diagrams etc.)
Ability to utilize measurement instruments (Oscilloscopes Multi-meters Leak detectors etc.)
Safely lift up-to 50 pounds repeatedly and work in elevated areas with safety harness
Proficiency in Microsoft Office applications (Microsoft Word Excel PowerPoint)
Safely work in areas of mechanical electrical high voltage and radiation.
Work a compressed work week as part of a cross-functional team.
Flexibility to cover rotating shifts and availability to work overtime as needed.

Education:
High School Graduate or GED (Required)
Bachelors degree in Mechanical Robotic Electrical or Electronic Engineering Biomedical Engineering Medical Physics/Accelerator Nuclear or Radiation Physics (preferred)
Graduate of Trade School or 3 years with Electrical/Robotic/Mechanical/Electronic experience preferred.

Our Values:
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesnt impact your ability to do the job including race color religion sex sexual orientation gender identity national origin veteran or disability status. We are proud of Japanese heritage with our values expressed through the Hitachi Spirit:

Wa Harmony Trust Respect
Makoto Sincerity Fairness Honesty Integrity
Kaitakusha-Seishin Pioneering Spirit Challenge

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi please send the nature of request and contact information to Queries other than accommodation requests will not be responded to.