Mail Clerk Medical Claims Deptartment

• Open sort and batch incoming mail faxes and claim documents.
• Organize claims by type (CMS-1500 UB-04 and related forms).
• Distribute incoming mail to the appropriate departments and staff.
• Enter claim information into the EZ-CAP claims processing system.
• Research provider and member information using EZ-CAP.
• Log and track daily incoming mail volumes.
• Prepare claim batches for scanning and vendor pickup.
• Process claim correspondence including pend denial and forwarding letters.
• Provide requested documentation including EOBs scanned documents faxes and letter copies.
• Assist with claims research and maintain simple Excel spreadsheets.
• Sort log and distribute certified registered overnight UPS FedEx and USPS mail as assigned.
• Support additional mailroom and claims projects as needed.
• Maintain confidentiality and comply with HIPAA and company policies.

• High school diploma or equivalent required.
• Minimum one (1) year of mailroom or clerical experience preferably in a healthcare environment.
• Data entry experience required.
• Experience with faxing scanning and document management.
• EZ-CAP experience is preferred.
• Basic Microsoft Excel knowledge.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Professional communication skills and ability to work independently and as part of a team.
• Commitment to maintaining confidentiality and following company policies and procedures.

Required Experience:

IC