Loyalty Ambassador

Overview:This team member will be the guest liaison for Select Guests. The person in this role will be responsible for developing proactive personal professional relationships with Select Guests members acting as an advocate and point of contact for all Select :Create memorable experiences for our Select Guests during their Select Guests upon arrival and ensure all their requests and needs are met throughout their any concerns or issues with Select Guest communicating any needs or special requests to fellow hotel Select Guest and special occasion amenities via In-Room Loyalty Program training with other Front Office and hotel monthly Loyalty meetings with relevant hotel the Select Guest program to guests that are currently not Select Guest product guestroom inspections prior to Select Guest relationships with Select Guests and serve as their point of contact for any hotel or program assist in Front Office operations as any other duties assigned by pleasant smile and greet all guests using surnames when actively engaged with our guests and deliver memorable guest unique personalized WOW moments at every reader files for upcoming meetings VIP guests meetings and events :Minimum of 1 year hospitality have excellent verbal and written communication skillsSkills; Proficient in Microsoft Office Suite (Word Excel PowerPoint and Outlook)Previous experience in high customer contact environment; with previous experience answering customer questions and handling customer possess the ability to multi-task in a busy environment follow through successfully on guest requests ensure guest satisfaction and work as a team be service and detail oriented possessing a friendly approachable demeanor and strong problem-solving be able to work with and sit at a computer workstation for an extended period.