Lottery Revenue Agent

The work we do matters!

Hiring Agency:

Revenue - Agency 16

Location:

Lincoln NE

Hiring Rate:

$19.474

Job Posting:

JR2026- Lottery Revenue Agent (Open)

Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):

Job Description:

**The Department does NOT sponsor Science Technology Engineering & Mathematics (STEM) Optional Practical Training (OPT) (Form I-983) or non-immigrant work visas for this position.**

This position is a 100% working in office position.

If you have an interest in the world of gaming a desire to learn something challenging and are ready to shape an evolving industry then this position in the Nebraska Department of Revenues Charitable Gaming Division may be a perfect fit for you. The ideal candidate will be a member of a small team who works with individuals entities and taxpayers involved in the cash device program. This will involve working within established procedures and guidelines to process applications researching and resolving issues with applications and assisting with the collection of taxes. Work may also involve assisting in other areas the Division oversees including bingo pickle cards keno and lotteries/raffles. This Division is not involved with the regulation of the States licensed racetrack casinos.

Location: 137 NW 17th St. (Lincoln).

Job Duties include:

1. Answers simple to complex taxpayer and taxpayer representative questions regarding Nebraska tax program regulations rulings statutes forms and processing procedures as well as simple or complex questions regarding a taxpayers specific tax return account refund tax liability or licensing application. Answers are provided by phone email letter and personal contact.

2. Assists and educates taxpayers in the preparation (electronically and by paper) of Department applications and payment of fees and taxes by phone email and personal contact.

3. Prepares supporting materials for license revocation or other Department hearings and testifies for the State at the hearing.

4. Reviews researches and analyzes complex tax returns taxpayer accounts databases and IRS and tax processing reports to determine compliance with tax and charitable gaming laws.

5. Contacts or responds to taxpayers by phone email letter or personal contact to notify them of results of reviews and explains the Departments actions.

6. Prepares reports of findings working independently and/or collaborating with resources within and outside the Department.

Requirements/ Qualifications

Minimum Qualifications: Associates Degree in business; OR two years of experience with tax return preparation business ownership and operation account research and analysis or interpretation and application of policies laws rules or regulations.

KNOWLEDGE SKILLS AND ABILITIES:

Knowledge of: basic mathematics and accounting; business operations and practices; resources available for researching laws rules and regulations.

Ability to: communicate over the telephone and email to express clear and concise ideas; relate effectively with people representing a wide variety of backgrounds; use deductive techniques to determine information sought; organize and verify data/information from computer generated reports (spreadsheet); set priorities; interpret difficult tax programs for taxpayers; work independently.

If youre currently employed by the State of Nebraska please dont apply through this external career site. Instead log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.