Logistics Support Specialist

CLOSES ON October 9 2026 or until filled

GENERAL POSITION SUMMARY

The Logistics Support Specialist is a customer-focused position responsible for providing administrative operational inventory and supply chain support to South Metro Fire Rescues Logistics Bureau in a manner consistent with organizational values. Serving as a primary point of contact for requests and inquiries this position delivers a high level of customer service while supporting the efficient ordering inventory distribution and delivery of supplies equipment uniforms and other resources. The Logistics Support Specialist also provides administrative and operational support to Logistics leadership and assists with a variety of activities essential to the effective operation of the Bureau.

ESSENTIAL DUTIES AND RESPONSIBILITIES (The following statements are illustrative of the duties and responsibilities of the position and do not list every duty that may be required of the employee for this position. The District retains the right to change the duties and responsibilities of the position at any time without notice.)

Customer Service

Serves as the first point of contact for internal and external phone calls and email correspondence for the Logistics Bureau; provides information and assistance to customers; answers questions and provides information; resolves or escalates issues to appropriate Logistics personnel.

Provides coverage for warehouse walk-ins by assisting employees with requests and issuance of supplies uniforms PPE and other inventory items adhering to standard operating guidelines and policies.

Assists with coordination and delivery of supplies to district faciltities; communicates with employees at each location to ensure customer satisfaction.

Logistics

Processes requested orders by receiving requests entering information into applicable systems verifying order information tracking order status and communicating with involved personnel.

Assists with receiving deliveries by unloading verifying inspecting documenting and processing incoming supplies equipment and materials.

Assists employees in warehouse store with PPE and uniforms; prepares tracks and records inventory issued creates service desk tickets for re-order.

Assists in accepting deliveries receiving and tracking inventory and assembling items when needed.

Assists in pulling preparing and staging orders for delivery.

Administrative Duties

Provides a variety of administrative support functions to the Logistics Bureau including the Logistics Director and the Logistics Supervisor; monitors and redirects emails; orders and maintains department supplies; collects and distributes mail; organizes scans and files department documents.

Assists with coordination of various events secures rooms/locations provides logistical support for event including preparing materials presentations refreshments set up and take down etc.

Assists with the coordination of various meetings; attends meetings records minutes action items and resolutions.

Assists with preparation of the annual budget for the Logistics bureau prepares quarterly and annual reports monitors budget expenditures.

Maintains documents and files; ensures compliance with records retention schedules.

Prepares purchase requisitions reconciles and processes credit card statements.

Provides administrative support for special projects and assignments including the accreditation process and the implementation of new technology tracks projects maintains schedules and deadlines.

Performs data entry of critical information compiles statistics and completes specialized reports.

Researches collects and compiles information from various sources for a variety of logistics functions; assists with collecting and preparing records reports and summaries.

Composes types and edits a variety of correspondence reports memoranda and other material; ensures accuracy and completeness.

Assists Logistics leadership and staff with other administrative support as needed.

MINIMUM QUALIFICATIONS

EDUCATION EXPERIENCE LICENSES & CERTIFICATIONS (An equivalent combination of education training and experience that demonstrates the ability to perform the duties of the position is qualifying.)

Minimum of a High school Diploma or equivalent GED. Additional training in Business Administration or related field is preferred.

Three (3) years of responsible administrative experience.

Possess and maintain a valid Colorado Drivers license with an acceptable driving record inaccordance with the SMFRs Driving Records Policy.

Must obtain CPR certification within one (1) year of hire.

NECESSARY KNOWLEDGE SKILLS AND ABILITIES

Ability to demonstrate strong customer service orientation.

Ability to manage multiple projects simultaneously respond to changing priorities work with frequent interruptions and adhere to deadlines in stressful situations.

Knowledge of and the ability to adhere to the Colorado Open Records Act (CORA).

Knowledge of principles practices and techniques of fire administration including record keeping billing record requests policy and procedure.

Ability to design coordinate and layout project materials for Bureau meetings and trainings.

Ability to provide clear concise verbal and or written instructions to other employees and supervisors.

Ability to maintain collaborative relationships with SMFR personnel with the express purpose of aiding and increasing efficiency.

Skill in verbal and written communication and the ability to comprehend broadand complicated conceptual ideas or strategies and implement such ideas or strategies.

Ability to prepare clear concise and accurate reports correspondence and other written materials.

Ability to work independently and set priorities.

Ability to interact well with a diverse population with outstanding interpersonal and communication skills.

Ability to work with confidential and sensitive information and exercise discretion and judgment on sharing such information.

Knowledge of current versions of SMFRs hardware and software applications including telecommunications word processing programs office equipment copiers and audio/visual devices.

Knowledge of business principles and office practices and procedures including business writing and mathematics report and correspondence development records management; and basic bookkeeping.

Knowledge of modern office practices and procedures.

SUPERVISION RECEIVED:

Works under the general supervision of the Logistics Director.

SUPERVISION EXERCISED:

None.

EQUIPMENT AND SYSTEMS

Requires frequent use of personal computer including various software packages database and spreadsheet programs telephones mobile computers copy machines cameras and other general office equipment.

PHYSICAL DEMANDS

While performing the duties of this job the employee is regularly sedentary but may also be required to perform climbing balancing stooping kneeling crouching crawling reaching standing walking pushing pulling lifting fingering grasping feeling talking hearing seeing repetitive motions exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects.

Visual and fine/gross motor skills enabling the safe operation of a vehicle during normal as well as hazardous weather situations.

WORK ENVIRONMENT AND GENERAL INFORMATION

While performing the duties of this job the employee frequently works in an office and warehousing environment and may be outside in all weather conditions; may report to scenes with logistical support as needed.

The noise level in this environment is usually moderate to loud.

BENEFITS

South Metro Fire Rescues compensation philosophy is designed to attract and retain highly skilled and motivated turn SMFRs compensation is more than base pay. All regular full-time SMFR employees enjoy a total compensation package including base wages leave accruals medical dental vision and life insurance employer-paid premiums Retiree Health Savings Death & Disability and employer-paid pension contributions as well as positive work culture including a robust Fitness Wellness and Rehabilitation Program educational opportunities and support job security and other positive non-monetary values which are intended to collectively position SMFR as an employer of choice in its geographic area. SMFR recognizes that being an employer of choice has different meanings to different people depending on what elements a person highly values. Overall SMFRs goal is to be a great place to work.

Required Experience:

IC