Logistics Clerk

Pathmark is a fast-growing freight brokerage connecting shippers and carriers to keep freight moving. Were looking for a driven detail-oriented individual to join our team as we scale.

The Role

We need someone who thrives in a fast-paced high-energy environment and isnt afraid to wear multiple hats. Youll be a core part of our daily operations working directly with carriers and customers to keep freight moving smoothly. This role is entry-level but potential to grow with our company.

What Youll Do

- **Appointment Setting:** Coordinate and schedule pickup and delivery appointments with shippers receivers and carriers
- **Load Building:** Build and organize loads in our TMS ensuring accuracy on rates lanes and load details
- **Track & Trace:** Proactively monitor shipments in transit update statuses and flag potential delays before they become problems
- **Customer Communication:** Respond promptly and professionally to customer emails providing shipment updates resolving issues and maintaining strong relationships
- **Carrier Communication:** Check in with drivers/carriers throughout transit to confirm ETAs and gather POD/paperwork
- **Problem Solving:** Handle day-of issues (delays detention appointment changes) calmly and quickly