Logistics Analyst

Joining Kings Hawaiian makes you part of our ohana (family). We are a family-owned business for over seventy years respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our ohana members build an environment of inclusivity as they freely collaborate pursue learning through curiosity and explore innovation as critical thinkers. Beyond that we are also passionate about supporting the long-term health and well-being of our employees and their families. If youre excited to rise with our team come and join our ohana!

The Logistics Analyst is a detail-oriented position requiring focus precision and critical thinking. This person will support the Logistics department by executing a variety of processes in a timely manner to ensure customer demands are met. The position will interact with multiple departments including Sales Customer Experience Planning and the Shipping Warehouse. The position will need to work with external partners such as carriers and third-party warehouses. The position must be able to learn and adapt existing knowledge in a constantly changing landscape to meet and exceed departmental on-time delivery metrics. With minimal oversight employees in this position may interact with their leader daily to receive guidance and feedback. Some non-routine activities may require their leaders advance approval but routine decisions within the general scope of the role may be made independently.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Provide daily communication with carriers to ensure loads have entered appointments into the Transportation Management System and that carriers will meet their scheduled appointment times.
• Run reports in the Transportation Management System and monitor emails to identify and escalate sales orders and/or stock transfers that miss their pickup or delivery appointment or sales orders and/or stock transfers that are at risk of late delivery to prevent customer stock outs and shortages.
• Create the weekly shipping schedule by collaborating with the planning and shipping teams to ensure the shipping schedule aligns with the production runs and scheduled pickup times transit times to optimize third party warehouse appointment availability.
• Assist the Logistics Analyst with the management of day-to-day activities in the Transportation Management System to ensure loads are tendered information is entered correctly reports are run and carriers are paid.
• Assist with the day-to-day activities for international orders when the Export Logistics Specialist is unavailable.
• Perform other duties as required or assigned which are reasonably within the scope of this role.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• Bachelors degree from an accredited 4-year college or equivalent relevant work experience required; Logistics Business Applied Mathematics Finance or Computer Science preferred.
• At least 4 years of progressively responsible experience in logistics or customer service required.

ADDITIONAL QUALIFICATIONS (JOB SKILLS ABILITIES KNOWLEDGE)

• Proficient understanding of logistics lead times and common obstacles that could cause a carrier to not meet a customers Must Arrive By Date.
• Proficient organization and communication skills are needed to ensure that the carrier shipper and Kings team members are on the same page and understand customer expectations.
• Working knowledge of SAP or other Enterprise Resource Planning System.
• Working knowledge of e2open or other Transportation Management System.
• Ability to travel up to 10% of the time.

• Ability to consistently demonstrate Kings values of excellence dignity saying it like it is in a way it can be heard; and curiosity collaboration critical thinking and emotional intelligence.

Kings Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.