Lodge Manager

The Lodge Manager is responsible for overseeing the daily operations of a state-operated lodge ensuring high-quality guest services facility maintenance and staff management. This role involves supervising lodge personnel maintaining financial accountability ensuring compliance with health and safety regulations and enhancing the overall visitor experience.

Oversee all aspects of lodge operations including front desk housekeeping food services and clean well-maintained and safe facilities for guests and inventory and supplies to maintain optimal stock levels for guest state and federal safety sanitation and operational excellent customer service to guests addressing concerns and resolving issues and implement strategies to enhance guest satisfaction and promote return special events group reservations and seasonal activities to maximize lodge budgeting financial reporting and revenue tracking for lodge lodging rates reservations and occupancy reports to ensure optimal revenue cost-effective strategies to maintain financial records reports and documentation as required by state train and supervise lodge employees ensuring adherence to policies and staff by interviewing recommending staff for hire/fire assigning and reviewing work counseling and evaluating the performance of compliance with state health and safety regulations for hospitality staff on emergency procedures first aid and risk management to emergency situations including severe weather events or guest group sales activities to ensure policy adherence and the highest guest occupancy levels and guest services.

Strong organizational and multitasking abilities to oversee multiple of hospitality management budgeting and facility to interpret and apply state policies regulations and verbal and written communication skills to interact with guests staff and problem-solving and conflict-resolution skills to handle guest concerns to train supervise and motivate a diverse team of delegation and decision-making skills to ensure smooth day-to-day of lodging management systems reservation software and point-of-sale with budgeting financial reporting and revenue management.

N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.