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Lobby Ambassador Madrone

Action Property Management

Job Location:

San Francisco, CA - USA

Hourly Salary: USD 28 - 29

Posted: 15 October 2026 (8 days ago)

Application Deadline: 12 January 2027

Vacancies: 1 Vacancy

Job Summary

Who We Are

With a legacy spanning four decades Action Property Management has become the premier choice for homeowners association management. Founded in 1984 Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism coupled with our core values of excellence innovation and care for people continues to define us. Today as the largest privately owned HOA management company in the West we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action Property Management is seeking a service-oriented Lobby Ambassador to join our team at Madrone a luxury high-rise HOA community in San Francisco.

Were looking for someone who has a genuine passion for hospitality takes pride in creating memorable homeowner experiences and understands what it means to deliver five-star white-glove service.

Our ideal candidate is warm personable dependable and proactive. Someone who anticipates needs takes ownership solves problems with confidence and consistently goes above and beyond.

If youre someone who genuinely enjoys serving others brings a positive attitude to work every day and takes pride in delivering excellence we want to meet you!

Schedule: Thursday - Monday 3:00 PM- 11:30 PM

Compensation: $28.00 - $29.00 per hour

Job Responsibilities:

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
Maintain the appearance of the front desk area lobby and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls. Receive and distribute resident parcels
Address resident and guest concerns and questions
Demonstrate strong understanding of the associations governing documents

Qualifications / Requirements:

Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
Minimum of a High School Diploma or equivalent.
At least 6 months of customer service experience. Hospitality luxury retail or fine dining experience is preferred
Hospitality Management college students or recent graduates are highly desired
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach

Why Join Action

Action Property Management is committed to attracting and retaining the best talent in the industry.
Proudly certified as a Great Place to Workin 2025
Rated 4.0 stars on Glassdoor - Check out our reviews here

Team Member Perks:

Comprehensive health benefits and paid time off package for qualifying employees
Exclusive employee discounts through ADP Marketplace
On-going hospitality and property management training
Opportunities for career growth and advancement
Values driven company culture promoting team work and excellence

Why Youll Love Working at Action

At Action Property Management we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical dental vision pet insurance 401(k) with company match and life and disability support for qualifying team members. We also provide generous paid time off including vacation hours sick time and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure technology training and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard supported and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

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About Company

Action Property Management

Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, ... View more

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