LoanTechnical Assistance (TA) Specialist

Summary

The Loan & TA Specialist is responsible for oversight of effective provision of Technical Assistance (TA) to potential and current borrowers of Thrive Community Lending. This includes provision of TA via one-on-one guidance business classes and microenterprise coaches matched with borrowers. The Loan/TA Specialist also processes loan requests coordinates the portfolio review processes and maintains Thrive Community Lendings loan portfolio in coordination with the organizations annual and strategic program goals. This position processes loan requests for underwriting and presentation to the ED loan committee and board (as needed) for approval; analyzes borrower and guarantor financial and organizational information; monitors the performance of loans and borrowers; coordinates modifications and refinancing for current borrowers; stewards ongoing borrower relationships; follows up on lending inquiries and conducts due diligence with prospective borrowers; and evaluates lending opportunities to recommend for underwriting or refer to related resources.

Essential Functions

1. Provide business consulting services/technical assistance to improve the capacity and success of both prospective loan applicants and existing borrowers. Provision of TA services will be made via individual and group sessions delivered in person and/or virtually and through volunteer business coaches assigned to Thrive borrowers.
2. Promote loan services and products and business services resources to prospective borrowers community organizations and other community partners in order to maintain a healthy borrower pipeline.
3. Gather data necessary about clients and their businesses (or proposed businesses) to ensure that an informed decision is made regarding a loan application and the prospective borrowers creditworthiness and probability of repayment.
4. Provide guidance to prospective borrowers on loan products and specific requirements associated with each loan product.
5. Compile and send loan packet to underwriter for review and recommendation of approval or denial of loan application.
6. Consult Exec. Dir. and Loan Committee if appropriate to make final decision about loan applications and draft/send loan commitment letters to approved borrowers.
7. Determine closing dates fees and conditions in coordination with the Exec. Dir. and assist with loan closing functions including preparation of loan documents.
8. Capably consistently accurately and confidentially manage borrower data in the DownHome loan portfolio management platform and Credit Builders Alliance credit reporting platform.
9. Maintain accurate records and files of current borrowers.
10. Actively monitor borrowers financial and organizational health recommend action and restructure loans when necessary while providing accompanying TA services to address challenges.
11. Work closely with borrowers with delinquent loan accounts to help them find a method of repayment in order to avoid defaulting on the loan and provide TA services to address delinquency.
12. Participate and represent Thrive in community/educational/recruitment events
13. Monitor inquiries from people who want to know more about Thrive and loans (via email phone personal contact etc.) Check email daily and coordinate response with other staff members.
14. Assist with impact data collection and reporting on borrowers.
15. Attend conferences and other professional development events as appropriate and within time and budget constraints.
16. Prepare internal and external reports as required for executive management and Board of Directors.
17. Support Executive Director on various projects and assignments.

Approximate weekly time breakdown:

• Cultivating relationship with participants in keeping them on track with developing their businesses and repaying their loans as well as providing accompanying technical assistance 26 hours per week
• Underwriting and lending process management 6 hours per week
• Portfolio management loan monitoring review and reporting 8 hours per week

Supervisory Responsibility

This position will provide support and guidance to volunteer business coaches as they are matched with entrepreneurs and will provide support and guidance to contract interpreters as needed. This position may also be required to provide support and guidance to Thrive interns.

Work Environment

This position requires primary residence within the state of Georgia. Exceptions may be possible based on residence proximity to a metropolitan area where Inspiritus provides services. Thrive Community Lending currently offers flexibility regarding work location and the possibility for time to work from home. Must be able to travel to meet with borrowers and conduct site visits and have a valid drivers license.

Physical Demands

Regularly required to talk and hear in person and on the telephone. Required to stand walk situse hand to finger handle or feel objects tools or controls and reach with hands and arms tooperate computer and other office equipment. Required to operate a personal vehicle. Specificvision abilities required by this job include close vision and the ability to adjust focus.

Position Type and Expected Hours of Work

This is a full-time position 40 hours per week. Days and hours of work are Monday through Friday 8:30 a.m. to 5:00 p.m.

Travel

Up to 25% local travel. Occasional out of state travel may be required for conference or event attendance.

Required Education and Experience

Bachelors degree from an accredited institution is required.

Small business ownership experience and/or small business lending is strongly preferred.

Experience working multi-culturally and/or with foreign-born populations is strongly preferred.

Detailoriented with ability to work independently and with a team is required.

Fluency in MS Office Suite (Excel Word PowerPoint) and superior analytical skills are required.

Excellent verbal written and interpersonal communication skills are required.

Must possess the ability to meet performance goals.

Occasional evening and weekend hours may be required.

Formal credit training and strong financial skills including ability to develop and interpret financial statements are preferred.

Hands-on experience working with small business owners is desired.

Fluency in language(s) commonly spoken by refugee populations is desired.

Additional Eligibility Qualifications

None required for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing ofactivities duties or responsibilities that are required of the employee for this job. Dutiesresponsibilities and activities may change at any time with or without notice.