Loan Specialist (General)

Specific duties include:

• Conducts extensive audits and approvals of various property preservation and tax invoices including reimbursable expenses reimbursable taxes property taxes for Real Estate Owned (REO) properties performing fees nonperforming fees and penalties and interest to ensure proper payment and compliance with contractual requirements and applicable laws.
• Prepares complex comprehensive reports including the tracking of any pattern or trend that could indicate fraud or misuse of funds.
• Utilizes their expertise to identify areas of opportunity to improve billing processes and presents recommendations to senior management.
• Prepares written responses or fact sheets on high profile and politically sensitive Congressional inquiries as required.
• Responses reflect the decisions of the Department in final draft form when submitted to senior level executives for signature. Reports may be reviewed by higher level management but the Loan Specialists recommendation is generally accepted without major changes.
• Exercises expertise in reviewing benefit deduction cases to instruct the service provider when Veteran benefit amounts are insufficient to meet newly established payment amounts occurring due to a change in escrows.
• Conducts approvals for loan modifications short sales and deed-in-lieu requests as government representatives due to inherently governmental function to afford borrower every opportunity to retain their home or avoid foreclosure.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory qualification and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full performance for this position is GS-12..

Work Schedule: Full time Monday through Friday 6:00AM-6:00PM
Compressed/Flexible: Available
Telework:Available - This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Loan Specialist (General); Loan Specialist PD-37445A
Relocation/Recruitment Incentives: Not Authorized.
Financial Disclosure Report: Not Required

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement:07/27/2026.

Individual Occupational Requirement (IOR): There is an IOR that must be met to qualify for the GS-1165 order to be found qualified position your resume must demonstrate you have:

Experience that demonstrated competence in agricultural commercial realty or other types of loans. Experience may have been gained in such work as reviewing and passing upon applications for agricultural commercial bank or mortgage loans; servicing a loan portfolio of a bank or other loan association; performing financial analysis of commercial concerns for investment purposes; appraising real estate to determine property valuation; or similar work;

OR

Education Undergraduate and Graduate Education: Major study -- finance business administration economics accounting insurance engineering mathematics banking and credit law real estate operations statistics or other fields related to the position such as agriculture agricultural economics farm livestock or ranch management or rural sociology

AND

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

• For a GS-12 position you must have served 52 weeks at the GS-11 level.

The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:
GS-12 Grade Level:

Specialized Experience: It is defined as experience in either Special Adaptive Housing (SAH) and/or Loan Administration performing tasks in Post Audit (PA) Adequacy of Servicing (AOS) or Mortgage Servicing. Examples of this include but not limited to:

• Experience in conducting nationwide audits of private sector Mortgage Servicers participating in VAs Loan Guaranty Program
• Ensuring these entities are following Program regulations policies and procedures as well as to identify and prevent fraud waste and abuse.
• Experience in preparing written reports of audits audit actions documenting quality review findings;
• Possessing an in-depth knowledge of governing statutes regulations policies processes and procedures pertinent to VA or another national home loan program (for example - loan servicing SAH PA and AOS).

Education Substitution: There is no Educational Substitution at the GS-12 level.

Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree) the two can be combined to total 100% of the requirement. Click here for more information.

Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work performed is usually sedentary but does involve walking bending lifting and carrying of objects and the operation of a motor vehicle.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

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