Loan Servicing Reporting Specialist

Why work for us Working for us youll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team you are part of a supportive and collaborative workforce with access to training and tools to accelerate your potential and maximize your career growth.

Youll initiate and or design all reporting functions for Loan Servicing including BlackKnight MSP data Escrow Investor Accounting Cash and Default Mortgage loans. You will also ensure Loan Servicing leadership has operational trending/risk aging and benchmarking reporting from the appropriate data source. Youll ensure compliance with periodic OCC reporting requirements from BKFS and periodic review of Synergy reports with Loan Servicing leadership to ensure proper usage or elimination.

The Loan Servicing Reporting Specialist is responsible for creating and maintaining Low to Medium-complexity reporting and analytics for Mortgage Loan Servicing. This position will also act as a liaison for servicing line of business to ensure business requirements are understood reports are accurate and timely and other solutions developed adequately meet the business needs. A moderate level of knowledge of reporting tools such as SQL Power BI SSRS and Excel is expected along with a strong understanding of BOKF data sources including the BlackKnight MSP system. The Loan Servicing Reporting Specialist will also be responsible for contributing to the monthly reporting for Loan Servicing as well as various ad-hoc reporting needs. The Specialist will also ensure Loan Servicing requests are being met in a timely manner.

All team members have a stake in the game and are encouraged to share their ideas on creating efficiencies and ways to impact our bottom line. Our camaraderie shared decision making and mutual respect for one another are the glue that keeps us together. We are proud of the companys contributions to the organizations we serve. As a team we are deeply connected with our communities committed to social outreach and volunteer and participate in worthy causes.

• You will be required to stay up-to-date on all Power BI SQL Excel and any other tools used to manage data or generate reports.
• Youll partner with other senior level peers as an owner of content in the monthly key performance index deck. Youll coordinate efforts to maintain update and gather data/reports included in the document.
• You will assist with special projects as needed.

This level of knowledge is normally acquired by the completion of a Bachelors Degree with 1-3 years of related experience or 5-7 years of related mortgage banking work experience.

• Strong people-skills with ability to maintain relationships between the Line of Business and Ops Support Group
• Intermediate analytical and problem-solving skills
• Detail-oriented and precise
• Able to begin to identify best practices and proliferate knowledge across the team
• Growing interpersonal skills including verbal and written communication skills; as well as organizational skills
• Familiar with mortgage banking and investor guidelines; FHA VA FHLMC FNMA GNMA
• In depth knowledge of BOKF servicing policies and procedures
• Intermediate PC and software skills including spreadsheets statistical tools word processing and report writers
• Proficient skills for medium-complexity data analysis and reporting in: SQL Power BI Excel VBA Macros and the BlackKnight (MSP) system