Loan Operations Manager – Residential Lending

Loan Operations Manager - Residential Lending

Location: San Gabriel Valley / Greater Los Angeles Area CA (Onsite)

Compensation: $85000 - $130000 Base Discretionary Bonus

Employment Type: Full-Time Direct Hire

About the Opportunity:

A well-established publicly traded California commercial banking institution is looking for a dynamic Loan Operations Manager to oversee day-to-day servicing activities within its residential lending division. This role drives operational excellence across payment processing investor reporting tax and insurance escrows and end-to-end regulatory compliance.

Key Responsibilities:

• Lead mentor and build a high-performing loan servicing team while establishing performance standards and development paths.

• Maintain full operational alignment with federal and state lending rules including TRID RESPA SCRA GLBA and BSA/AML.

• Direct monthly escrow balancing tax tracking insurance compliance and investor reporting workflows.

• Collaborate with Treasury Accounting and Secondary Marketing groups on loan trade reconciliation and servicing handoffs.

• Spearhead internal audit preparedness quality control checks and process enhancement initiatives across servicing workflows.

Candidate Requirements:

• Bachelors degree in Finance Accounting Business or Economics.

• 7 years of experience in loan servicing operations with at least 5 years in a supervisory or management capacity.

• Demonstrated subject matter expertise in residential loan mechanics; familiarity with commercial servicing is an asset.

• Strong background with core banking/servicing platforms (such as FIS Black Knight or Synergy) alongside advanced Excel skills.

• U.S. work authorization required

Required Skills:

Residential servicingEscrowPayment ProcessingInvestor reportingInvestor ReportingTRIDRESPAFISSynergySCRAFDCPABLACK NIGHT