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LMS AdministratorTraining & Development Specialist
Job Location:
Job Location:
Waukegan, IL - USA
Monthly Salary:
$ 50000 - 82500
Monthly Salary:
Posted:
20 August 2026 (20 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Who We are:
Our mission is to be Chicagolands premier gaming and entertainment destination celebrated for unparalleled hospitality and an unforgettable guest not just a casinowere a community where our team members thrive with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. Aswecontinue to elevate our standards of excellenceweseek dynamic coachable individualswhoare passionate about hospitality and eager to grow with us. At American Place Casino every moment is crafted to delight every opportunity is a pathway to success
Who We are looking for:
We are seeking a tech-savvy analytical and highly collaborative LMS Administrator & T&D Specialist to own and grow our learning ecosystem from the ground up. Because our property utilizes UKG direct experience with the UKG Learning platform is highly ideal. While this role focuses heavily on backend system architecture platform building and compliance reporting rather than a frontline role it is far from isolated.
We are looking for someone who wants to expand their horizons within a full-service Training & Development department. Beyond managing the system you will work hand-in-hand with all casino departments to build customized learning paths collaborate with Subject Matter Experts (SMEs) assist with curriculum creation and step into the classroom to facilitate. If you are passionate about data tracking training Return on Investment (ROI) and have a background in the hospitality or gaming industry this role offers an incredible path for professional growth.
What is expected of You:
- LMS Architecture: Serve as the primary system administrator to configure launch scale and maintain the UKG Learning management platform from the ground up.
- Learning Paths: Collaborate with department heads and operational SMEs property-wide to design map and automate structured role-based learning tracks.
- Reporting & ROI: Build maintain and distribute robust training dashboards compliance tracking reports and comprehensive ROI evaluations for T&D leadership.
- Data Integrity: Audit and ensure the absolute integrity of user data course assignments completions and regulatory compliance records within the platform.
- T&D Support: Actively participate in other facets of the T&D department including program design content creation and live classroom facilitation.
- System Troubleshooting: Serve as the primary point of contact for system inquiries troubleshooting user provisioning platform upgrades and vendor support.
Experience You will need:
- High school diploma or GED required; bachelors degree in information systems Human Resources Business Administration or a related field is preferred.
- 2 years of direct experience in Learning Management System (LMS) administration. Direct hands-on experience with UKG Learning (UKG Pro/UltiPro) is highly preferred.
- Previous professional experience working in a Casino Hospitality or Food & Beverage (F&B) environment is strongly preferred to help navigate unique 24/7 compliance demands.
- Strong data analytics and reporting skillset with the ability to translate complex training metrics into clear actionable ROI reports.
- Collaborative mindset with an active interest in cross-training within instructional design SME collaboration and classroom facilitation.
Physical Requirements:
- Constantly sit use hands and wrists for computer and office equipment hear and perform eye/hand coordination tasks.
Certificates Licenses Registrations:
- Ability to obtain and maintain an Illinois Gaming Board (IGB) license.
Benefits/Perks:
- Medical Dental Vision
- 401K: Matches 50% of your contribution up to 4% of eligible contribution
- Educational Tuition Reimbursement
- Paid Time Off
- Ventra Program EAP programs etc.
Salary Range:
- $50000-$82500
Company Statement on EOAA:
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status.
Required Experience:
IC
