Live-In House Manager-ACCS
Worcester, MA - USA
Job Summary
Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938 BHN has helped individuals families and communities thrive through compassionate high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state we are currently seeking a Live-In House Manager to join our Adult Community Clinical Supports (ACCS) team.
What We Offer:
- Unique Live-In Role Reside in the facility and be a steady reassuring presence for individuals served during overnight hours.
- Meaningful Impact Provide crucial support to individuals working toward recovery offering safety stability and connection when they need it most.
- Supportive Team Culture Join a team guided by our HEART values: Humanity Empowerment Accountability Respect and Teamwork.
- Growth-Oriented Environment Build valuable direct-care and crisis-response experience within a mission-driven organization.
- Comprehensive Benefits Generous PTO 403(b) educational assistance medical dental vision employee assistance programs and more.
- Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience.
What You Will Do:
- Reside in the facility to be available for emergencies and crisis situations during night-time hours including required overnight oversight from 10:00 pm to midnight.
- Routinely observe individuals served to assess changes in behavior related to mental and/or physical health.
- Assist individuals served during crisis situations providing crisis interventions and safety measures overnight.
- Visit individuals served identified as experiencing a crisis or wellbeing concerns to assess whether intervention is needed.
- Communicate important individual-related information to program staff supervisors and providers.
- Conduct routine house meetings with individuals served to communicate expectations address concerns and provide feedback.
- Participate in orientation for new individuals served entering the facility.
- Maintain daily logs and other required documentation.
- Meet regularly with the Program Coordinator and/or Program Director to review individual status and facility issues.
- Inspect the interior and exterior of the facility reporting concerns to maintenance and responding to emergency facility issues.
- Conduct quarterly fire drills with individuals served and document results.
- Maintain CPR/First Aid certifications.
Who You Are:
- High school diploma or GED required.
- Previous experience working with the SUD population preferred.
- Knowledge of the population served along with organizational and program policies and protocols.
- Strong problem-solving skills with the ability to respond to and coordinate crisis management needs.
- Effective verbal and written communication skills with individuals served peers supervisors and other professionals.
- Ability to maintain confidentiality and communicate professionally.
We Hire for HEART! Since 1938 BHN has delivered high-quality culturally responsive behavioral health care building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity Empowerment Accountability Respect and Teamworkguide how we lead serve and support one another. If youre looking for a role where your presence makes a real difference overnight wed love to hear from you.
Pay Rate: $21.00/hr
Required Experience:
Manager
About Company
BHN is a statewide behavioral health provider in Massachusetts helping people facing mental health, substance use, and developmental challenges live full lives.