Licensed Esthetician Waxing & Client Experience Specialist
Walnut Creek, CA - USA
Job Summary
- 401(k)
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
- Perform professional face and body waxing services in accordance with Waxing the City standards protocols and state board regulations.
- Build strong guest relationships and deliver exceptional experiences that drive loyalty and retention.
- Educate guests on pre- and post-wax care while confidently recommending personalized services add-ons and retail products.
- Promote and sell Club Orange memberships wax packages retail products and other studio offerings based on guest needs.
- Consistently rebook guests build a loyal clientele and meet individual performance goals for sales rebooking retention average service ticket and services per ticket.
- Maintain a clean safe professional and welcoming studio while supporting opening closing cleaning and daily operational responsibilities.
- Participate in ongoing technical training sales coaching role-playing and professional development.
- Support studio growth through referrals social media community engagement teamwork and a positive accountable studio culture.
- Required: Current CA State Licensure in good standing (Esthetician Cosmetologist)
- Required: Weekend availability.
- Strong customer service and communication skills.
- Sales-minded with a passion for building guest relationships.
- Comfortable initiating conversations about products services memberships and rebooking.
- Previous waxing or esthetics experience is preferred but not required.
- Comfortable and open to performing male waxing services.
- Comfortable being coached and held accountable to measurable performance and sales goals.
- Previous sales experience in a customer-facing environment.
- Experience working toward individual or team sales goals quotas KPIs or performance targets.
- Experience recommending and selling retail products memberships packages upgrades add-ons or recurring services.
- Experience in beauty skincare cosmetics retail hospitality fitness/wellness med spa salon or another service-based sales environment.
- Proven ability to build relationships and turn new customers into repeat clients.
- Stand for extended periods (often 68 hours per shift).
- Bend reach squat and move throughout the studio.
- Perform repetitive hand wrist and arm movements.
- Maintain dexterity for precise waxing services.
- Lift and carry supplies up to approximately 2025 pounds.
At Waxing the City we are passionate about helping our clients look and feel their best. To do that we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term successful beauty services career so finding the right talent and investing in their development is in our DNA. From proprietary hands on training to ongoing continuing education our talent stays up to date on the latest innovations and trends in services and fact our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from cera (Latin for wax) and ologist (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If youre looking to learn and grow in your career and have a passion for the industry we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions determining compensation benefits and other terms of employment. Waxing The City Franchisor LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor LLC.
Required Experience:
IC
About Company
Let us give you the best body, facial, or eyebrow wax. Waxing The City will leave you feeling a boost of confidence, with no hairs left behind.