Library Public Services Assistant

PAY: $25.00-$28.00 per hour.

REPORTS TO: Assoociate Director of the Library

SCHEDULE: Part-Time Academic Year: evening/night shift 4.5 hours per week weekend rotation may be required. Schedule may vary according to departmental and Academy needs.

STATUS: Part-Time

DEPARTMENT: Library

Provide public service assistance to library patrons supervise student workers at the Circulation Desk and perform clerical and administrative tasks.

This is a part time position from September through May with possible hours during July through the beginning of August. Sunday day or evening is required additional weeknight shifts also available.

• Oversee the operations of the Circulation Desk and supervise student workers in absence of Circulation Coordinator.
• Provide on-demand general circulation functions using the online library management system. Assist patrons with the use of library resources in all formats including: digital collections computers printers microform equipment and circulating media equipment.
• Reshelve materials.
• Monitor patrons and visitors in building.
• Work on special projects as assigned.
• Expected to solve problems or address issues that require immediate attention.
• Oversees attendance and work of student employees in absence of Circulation Coordinator

Education

• Associates or Bachelors degree preferred

Experience

• Library experience preferred.
• Strong customer-service skills.
• Experience working with adolescents in an educational setting preferred.

Skills & Knowledge

• Ability to open/close building.
• Ability to understand discuss and apply policies procedures and proposed changes as needed/required.
• Working knowledge of library terms knowledge of basic library research methodology and the ability to conduct simple bibliographic searches in the library management system.
• Respect for diversity of identities and experiences an orientation toward equity and inclusion and cultural competency in all aspects of Academy life.
• Strong interpersonal skills with ability to develop and maintain collegial relationships.
• Excellent communication (written and verbal) skills.
• Ability to work with students by building trust and credibility.
• A strict adherence to confidential policies is required.
• Ability to work independently and handle multiple priorities and deadlines simultaneously with accuracy.
• Experience working with Microsoft Office suite and Windows operating system required plus the ability to learn additional applications as needed.
• Ability to follow verbal and written directions maintain a professional demeanor and restraint at all times including during stressful situations.
• Responsibility for building safety in the absence of a librarian.
• Ability to take action to deal with disruptive or problem patrons.

1. Successfully complete a criminal background check (reviewed every 5 years).

Required Experience:

Junior IC