Library Assistant Draper Library

JOB SUMMARY
Provides general reference and readers advisory services at the information desk and assists customers with the use of library technology resources. Performs a wide range of circulation functions and clerical support tasks.

MINIMUM QUALIFICATIONS
Three (3) years of direct customer service experience; OR an equivalent combination of related education and experience. Education may not be substituted for one (1) year of required customer service experience.

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

Provides general reference and readers advisory services in-person or via telephone.
Provides clerical support for librarian collection development activities.
Performs a wide range of circulation functions and assigned general library support tasks.

Library Branches
Assists librarians with displays system projects library tours programming and/or promotion activities.
Provides assigned clerical support tasks for the periodicals collection.
Assists customers with the use of library technology resources.

KNOWLEDGE SKILLS AND ABILITIES (KSA)
Knowledge of:
Basic library operations
Telephone etiquette
Cash handling procedures
Literary genres
Library cataloguing and metadata

Skills and Abilities to:
Work with job-specific equipment tools systems and computer software
Organize workloads and prioritize tasks to adhere to deadlines
Interact effectively with co-workers and the public
Work independently and also in a team environment
Communicate effectively both verbally and in writing
Problem-solve and make sound decisions
Work effectively with people from diverse social economic and ethnic backgrounds
Follow verbal and written procedures and instructions
Perform data entry

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work is performed primarily in an indoor environment with occasional exposure to outside weather conditions when emptying book drops. Considerable standing walking and sitting.
Requires the ability to bend kneel stoop reach lift up to 30 pounds and push/pull a loaded shelving cart weighing up to 150 pounds.

IMPORTANT INFORMATION REGARDING THIS POSITION
Work schedule may include evenings and Saturdays.

Occasional travel to a variety of locations to perform work and/or attend meetings is required.