Leisure & Experiences Specialist
Job Summary
People spend months looking forward to vacations celebrations weekend getaways and special experiences. Were looking for someone who enjoys helping turn those ideas into plans.
As a Leisure & Experiences Specialist youll help clients research and coordinate experiences based on their interests preferences and budget. Requests may range from vacations and resort stays to cruises entertainment attractions special occasions and other leisure activities.
This is a remote opportunity for someone who enjoys researching discovering new options working with people and creating personalized recommendations.
Previous travel or hospitality experience is helpful but not required. Training and resources are provided.
No two client requests will look exactly the same. You may help someone plan a family vacation one day and research a weekend getaway or entertainment experience the next.
Your responsibilities may include:
- Learning what clients want from an upcoming trip or experience
- Researching destinations accommodations activities attractions and entertainment
- Comparing available options based on preferences and budgets
- Creating personalized recommendations
- Coordinating reservations and experience details
- Communicating confirmations and important information
- Following up with clients throughout the planning process
- Helping adjust plans when needs or preferences change
- Staying current on destinations resorts cruises attractions and leisure experiences
- Completing ongoing supplier and industry training
- Love researching places experiences or things to do
- Enjoy recommending options to friends and family
- Have strong communication and customer-service skills
- Notice the little details others sometimes miss
- Are organized and comfortable managing multiple requests
- Enjoy learning about new destinations and experiences
- Are comfortable using online research and communication tools
- Can work independently and manage your own schedule
- Are motivated to continue learning and developing new skills
There isnt one specific background required for this opportunity.
Skills developed in hospitality customer service restaurants retail education event planning administrative work sales entertainment or other client-facing roles can all be valuable.
What matters most is your ability to listen research communicate stay organized and provide a positive experience.
- Remote flexibility
- Flexible scheduling
- Training and ongoing mentorship
- Supplier and destination education
- Professional development resources
- Opportunities to expand your knowledge of travel hospitality and leisure services
- The ability to develop relationships with repeat and referral clients
- Opportunities to grow based on your individual goals and performance
- Must be a citizen of the US UK Australia Spain or Latin America
- Access to a computer or smartphone